Hailey Edelia

Dynamic and detail-oriented professional with over 1 year of supervisory experience and certified in phlebotomy, First Aid, and CPR. Brings hands-on training in specimen collection, patient interaction, and data management from healthcare and operational roles. Skilled in customer service, organization, and adherence to HIPAA guidelines, adaptable to PRN assignments.

Assistant Manager at Alpha construction and handyman services LLC (2023-10 – 2025-03)

• Led daily operations with a focus on accuracy and attention to detail, supporting efficient and compliant workflows
• Resolved customer concerns promptly, ensuring a high standard of service and professionalism
• Conducted inventory checks and maintained organized records, supporting quality control and compliance
• Provided staff training on procedures and best practices, emphasizing safety and protocol adherence
• Collaborated with management to implement operational policies, supporting a safe and organized work environment
• Monitored employee performance and provided feedback to ensure adherence to company standards
• Assisted in recruitment and onboarding, ensuring new team members understood protocols and expectations

Phlebotomy (College) in Phlebotomy – Cisco College (2025-08 – 2025-10)