Haley Nibarger

Hello! I am a friendly and dedicated server with over 11 years of experience delivering exceptional service in fast-paced and casual fine dining restaurant environments. Skilled in multitasking, upselling menu items, and creating a welcoming atmosphere to enhance the guest dining experience.

It is second nature for me to provide nothing but the best customer experience. I am known for maintaining composure under pressure, working collaboratively with team members, and consistently exceeding customer expectations. Passionate about hospitality and committed to ensuring every guest feels valued and well cared for, hospitality is in my blood and I love it.

Server at PKWY Tavern (2024-06 – Present)

• Welcomed over 100 guests daily with a warm greeting, efficiently addressing their accommodation requests.
• Delivered exceptional service to 50+ customers daily by efficiently managing drink and food orders while promoting daily specials
• Executed efficient pre-bussing, clearing up to 10 tables per hour, enhancing overall guest dining experience
• Provided mentorship and training to junior staff, fostering a culture of continuous improvement and professional development.
• Processed 50+ daily transactions with 100% accuracy using POS system
• Developed engaging themes and coordinated decorations for 5 successful watch-parties, increasing attendance up to 30%

Waitress/Bartender at P.F. Chang's (2023-07 – 2024-05)

• Orchestrated 50+ private parties in the private dining room while crafting signature cocktails
• Ensured proper fruits, batches, wines, and juices were stocked for drinks
• Executed proper cleaning techniques when handling bar tools, draft beer lines, wine bottles, and all other bar accessories
• Assisted in the training and onboarding of new team members, contributing to a supportive and collaborative work environment.

Waitress at Sparks Water Bar (2021-02 – 2023-07)

• Successfully facilitated over 100+ private parties in the upstairs restaurant, ensuring seamless execution and exceptional guest experiences
• Educated and presented wine pairing knowledge, enhancing customer dining experience with tailored recommendations for steaks, pork, fish, and vegetarian options
• Managed daily operations for a team of 5 that included coordinating daily side work of rolling silverware, stocking fruit for drink garnishes, desserts, and cleaning the surfaces of shared work areas.
• Coordinated cutlery placement for dining events

Bachelor of Science in Nursing – University of Nevada, Las Vegas (2024 – 2028)