Halilah Male
Data Entry Clerk / IT Assistant
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About
Business Computing graduate with experience in data entry, records management, billing, customer service, sales, and administrative support. Detail-oriented and comfortable working with digital records, spreadsheets, word-processing tools, customer inquiries, and confidential information. Seeking a remote or hybrid opportunity in data entry, virtual administrative support, customer support, or IT support.
Experience
Data Entry Clerk / IT Assistant - Department of Land Registration, Ministry of Lands, Housing and Urban Development
(2025)
- Enter information from paper documents and digital sources into relevant systems.
- Review records for errors or inconsistencies and correct information where appropriate.
- Organise and maintain files and records while protecting confidential information.
- Use spreadsheets, word processors, and other data-entry tools to support daily operations.
Data Entry Clerk - BP Karl Associates
(2025-11 - 2026-01)
- Entered data from documents, audio recordings, and digital files.
- Checked entries for accuracy, corrected inconsistencies, and maintained organised records.
- Prepared reports and summaries and worked with other departments to improve data completeness.
- Handled information carefully and maintained confidentiality.
Billing Officer / Customer Care Agent - National Water and Sewerage Corporation (NWSC)
(2023-06 - 2023-08)
- Prepared and issued water and sewerage bills and updated customer account information.
- Recorded payments, monitored transactions, and supported revenue and billing reports.
- Responded to customer questions and complaints about billing, services, and water supply.
- Recorded service requests and escalated unresolved issues to the appropriate departments.
Sales Agent - Nabisunsa Girls School
(2023)
- Marketed and sold essential products during special events.
- Managed stock availability, handled cash transactions, and maintained sales records.
- Built customer relationships, answered product questions, and promoted products to increase sales.
Education
Bachelor of Business Computing - Makerere University Business School (2022 - 2025)
Uganda Advanced Certificate of Education (UACE) - Mbogo High School (2019 - 2020)
Uganda Certificate of Education (UCE) - Mbogo High School (2015 - 2018)

