Hannah Obrien

Dedicated and customer-focused professional with over 6 years of retail and customer service experience. Proven ability to deliver exceptional service and support in fast-paced environments, with 4 years of experience in the food service industry and 1 year in caregiving. Strong communication skills, problem solving, multi-tasking, and a commitment to enhancing customer experiences, making me a great addition to any team! Authorized to work in the US for any employer

Server at Anna's House (2026-06 – Present)

Ulta Beauty Advisor at Ulta (2019-10 – Present)

I work on the sales floor but mainly do operations work. I am proficient in providing detailed recommendations for products/regimens and customer service to guests. My main job is to load products from shipment onto the sales floor in a timely manner while still helping guests when I can. I also set up planograms, display tables, etc.

Server at Reggie's (2025-10 – 2026-05)

• Recommend wine pairings with dishes along with up-selling deserts and appetizers
• Establish extensive menu knowledge to provide recommendations for each guest and providing knowledge on dietary restrictions
• Maintaining professional and friendly service to tables while also preparing salads and desserts, taking phone orders, and occasionally keeping up with dishes when we are short-staffed.

Server at Berries Pancake House (2025-05 – 2026-05)

• Write tickets for the kitchen that are eligible but summarized for a fast-paced environment
• Maintain a 8+ table section serving food and drink orders
• Establish extensive menu knowledge to up-sell speciality drinks, food add-ons, etc and to provide thorough recommendations
• Assist fellow servers/hosts during rushes to provide a calm and peaceful environment in a busy/high volume restaurant

Server at Traveler's Cafe (2022-04 – 2025-10)

I take orders, bring out food and drinks while cleaning tables and cashing out customers in the meantime. I answer questions about the menu, stock silverware and sides, polish silverware and set up tables.

Server at The Millennium Group (2024-11 – 2025-09)

• Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
• Managed multiple tasks simultaneously while maintaining a high level of professionalism and efficiency
• Collaborated with team members to create a positive work environment focused on delivering excellent customer service

Server at Traveler's Cafe (2022-04 – 2024-10)

• I seat tables and take orders in a friendly and professional manner
• Answer menu questions and give knowledge suggestions
• Buss and reset tables in a timely manner
• Good alcohol knowledge along with giving suggestions and basic wine service skills
• side work (roll silverware, clean, set up, etc), and am experienced with serving groups 50+

Caregiver at Visiting Angels (2020-09 – 2022-06)

I travel to multiple different clients homes and do everything from help groom client to basic household chores.

Team Member at Pet Supplies Plus (2018-04 – 2021-12)

• Ring up customers
• Pet knowledge
• Product knowledge
• Keep store clean and organized

High school diploma – Portage Central High School (2015-09 – 2019-05)

High school diploma