Harivenkatesh Radhakrishnan

Apps Support Tech responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions. Provided expertise in area and an advanced level of understanding of the principles of apps support. 7+ years of experience supporting enterprise applications, including HR systems, contingent workforce management solutions, and other systems. Expertise in Healthcare, Pharmaceutical, Stem cell bank, LifeScience, Clinical environments, and Chemical Inventory Management systems (CTMS, MES, MODA, ERP, CRM, LIMS, EHS & LAB systems).

Life Sciences industry experience with GxP validated systems, supporting CSA/validation documentation, change control, deviation/CAPA support, and inspection/audit readiness.

Sr Analyst/App Support Tech Lead Analyst - Apetan - Remote

(2023-01 - 2023-04)

Support business Health care applications, business rule, support process, IT work flow management process, build process flow diagrams, End-to-end applications interface process. Derive and document the IT process rules that need to flow from the business end user IT ticket creation, ticket process, assign tickets to vendor, build resolutions, test, validate, document and deliver into production. Document management/document change control, quality management system (QMS) support, technical communications.

Support business applications batch and ad hoc queries.