Prosper Lopez Twasam

Motivated and detail-oriented healthcare support professional with a Certificate in Medical Billing and Coding (Medical Records) from University of Phoenix. Experienced in hospital support services, customer service, administrative assistance, and leadership through military service. Seeking an entry-level position in the medical field such as Medical Billing Assistant, Medical Records Clerk, Medical Office Assistant, Front Desk Receptionist, or Remote Medical Billing Support.

Dietary Aide - Jacobi Medical Center

• Assisted with patient meal preparation and delivery in a hospital environment
• Maintained sanitation and food safety standards
• Worked closely with healthcare staff to support patient dietary needs
• Demonstrated effective communication and teamwork skills in a fast-paced setting

Team Member / Customer Service Associate - Au Bon Pain

• Provided customer service and handled food preparation responsibilities
• Operated in a fast-paced customer-focused environment
• Maintained cleanliness and organization of work areas
• Assisted customers professionally and efficiently

Sergeant - United States Army

• Supervised and led team members in daily operations and assignments
• Demonstrated leadership, discipline, and organizational skills
• Maintained accurate records and followed strict procedures
• Worked effectively under pressure and in team environments

Certificate - Medical Billing and Coding (Medical Records) - University of Phoenix