Harjinder Kaur

Dedicated and highly motivated professional with 20 years of comprehensive customer service experience, including 13 years as a passionate Skincare Advocate. Recognized for an exceptional work ethic, clear communication, and the ability to thrive in fast-paced retail and salon environments. Fluent in English, Hindi, and Punjabi, enabling effective and authentic connection with a diverse clientele to drive sales, build loyalty, and consistently elevate customer satisfaction.

Beauty Advisor - Ulta Beauty

(2024-05 - 2025-08)

• Served as a frontline product expert, actively driving store sales and delivering an exceptional, personalized shopping experience for every guest.
• Educated customers on a diverse range of cosmetics and skincare lines, leveraging product knowledge to make tailored recommendations and boost average ticket sales.
• Efficiently managed key operational duties, including operating the cash register, processing incoming inventory shipments, and replenishing stock.
• Maintained immaculate sales floor displays and ensured a clean, welcoming environment that reflected the brand's premium standards.

Fitting Room Associate - T.J. Maxx

(2023-10 - 2025-04)

• Facilitated a positive, organized, and seamless customer experience by expertly managing high-volume dressing room traffic.
• Actively supported store loss prevention initiatives by meticulously tracking garment counts and monitoring merchandise flow.
• Processed unwanted merchandise efficiently, ensuring rapid return of items to the appropriate departments on the sales floor.
• Maintained pristine cleanliness and strict organization of the fitting room area to uphold excellent store presentation.

Salon Professional & Skincare Advocate - Usha Salon

(2013-01 - 2025-12)

• Delivered premium beauty, wellness, and targeted skincare services to a diverse clientele over a 12-year tenure.
• Built and cultivated strong, long-lasting customer relationships, consistently driving repeat business and achieving daily sales goals.
• Consulted intimately with clients to assess their specific needs, providing expert, customized skincare routines and product recommendations.
• Strictly adhered to all state sanitation, safety, and hygiene protocols to ensure a safe, comfortable, and pristine environment for all guests.

General Educational Development (G.E.D.) - North Star Academy