Harsil Patel

Oversaw daily hotel operations to ensure high guest satisfaction and efficient service. Managed budgets, staffing, and revenue to improve profitability and control costs. Supervised and trained staff to maintain service standards and positive guest experiences.

Front Desk Clerk - Quality Inn - Lockport, NY

(2023-09 - 2024-09)

• Oversaw daily hotel operations to ensure high guest satisfaction and efficient service.
• Managed budgets, staffing, and revenue to improve profitability and control costs.
• Supervised and trained staff to maintain service standards and positive guest experiences.

Front Desk Clerk - Caravan Hotel - Niagara Falls, NY

(2022-07 - 2023-08)

• Managed guest check-in and check-out processes while delivering professional, customer-focused service.
• Handled reservations, payments, and inquiries accurately to ensure smooth front desk operations.
• Resolved guest concerns promptly to maintain satisfaction and support positive reviews.

Volunteer Staff - Buffalo Niagara Waterkeeper - Buffalo, NY

(2023-05 - 2023-09)

• Selected for an environmental leadership and STEM program focused on addressing local sustainability challenges.
• Collaborated with environmental professionals to support community outreach and stewardship initiatives.
• Developed leadership, communication, and advocacy skills through hands-on environmental justice work.

Soccer Coach - Niagara Pal - Niagara Falls, NY

(2023-03 - 2024-05)

• Organized and facilitated weekly practices and collaborated with other coaches to run drills.
• Coached a team of 12 children ages 7–9, focusing on skill development, teamwork, and sportsmanship.
• Established a positive team environment, helping players build confidence on and off the field.

BS in Business Administration - Financial Analysis - University at Buffalo (2028-05)