Hassanah Khalifa
Gate Agent
Talent
Winston-Salem, NCMember since June 12, 2026
ITTroubleshootingHelp Desk
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ITTroubleshootingHelp Desk
About
Authorized to work in the US for any employer. Willing to relocate: Anywhere
Experience
Gate Agent - Envoy Air - Greensboro, NC
(2025-04)
IT Service Desk Analyst II - HCTec
(2024-01 - 2025-02)
- working for different campaigns
- troubleshooting
- removing into devices
- handling tickets
Bartender/Server - 913 Whiskey Bar & Southern Kitchen - Greensboro, NC
(2022-05 - 2023-12)
- learning the drink menu
- serving customers
- splitting out tips
- collecting cash and card payments
- cleaning up the bar after hours
IT Help Desk Analyst - Webhelp EE - Remote
(2021-04 - 2023-11)
Guest Relations Manager - Furnitureland South, Inc. - Jamestown, NC
(2015-02 - 2017-06)
- Monitor guest satisfaction throughout their visit.
- Address complaints or concerns promptly and effectively
- Communicate guest preferences and feedback to relevant staff.
- Provide information about local attractions, services, and facilities.
- Providing a premium, highly personalized, and attentive level of administrative support
Education
Bachelor of Science - Psychology - NCAT (2019-08 - 2023-05)
High school diploma or GED
Skills
Gate Agent
