Hayden Mayer
Customer Service Supervisor
Talent
East AuroraMember since August 10, 2026
TrainingProblem-solvingConflict resolutionCommunicationMicrosoft WordMicrosoft PowerPointMicrosoft ExcelPython
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TrainingProblem-solvingConflict resolutionCommunicationMicrosoft Word
About
Resolves customer questions, complaints, and concerns (over the phone and in-person), while also taking an administrative role over cashiers and other CS associates Versatility - restocks, receives trucks, manages the floor as needed Proficiency in money counting systems
Experience
Customer Service Supervisor - ACME Markets - Mohegan Lake, NY
(2019-02)
- Resolves customer questions, complaints, and concerns (over the phone and in-person), while also taking an administrative role over cashiers and other CS associates
- Versatility - restocks, receives trucks, manages the floor as needed
- Proficiency in money counting systems
Office Assistant - MBS - Garrison, NY
(2024-06 - 2024-08)
Seasonal - Summers (2024 & 2025)
- Managed and organized files, physically and digitally
- Answered phone calls and emails, set up meetings
Education
Bachelor of Arts - Sociology - University at Buffalo, The State University of New York (2024-08)
Master of Science - Human Resource Management - Stony Brook University, The State University of New York (2027)
Skills
Customer Service Supervisor
