Heather Ashton

I thrive in people-oriented environments and genuinely enjoy working for small, locally owned businesses where I can feel connected to and actively contribute to my community. My customer service experience has strengthened my communication, problem-solving, and organizational skills while allowing me to provide attentive, personalized service to every guest. I bring a positive attitude and strong work ethic to foster a warm and inviting atmosphere.

Event Assistant at Arbor Venues (2026-05 – 2026-08)

While working as an Event Assistant at all three venues that are owned by the company, I would open the venue and greet the wedding party first thing in the morning. I was responsible for setting up the bridal suite and groom's suite in the morning and assisting the wedding party with any requests or questions they had on their big day. I was responsible for greeting and guiding all vendors who were arriving at the venue to begin setup for the event.

I was the representative and primary resource for the venue from first thing in the morning right up until the start of the event (when my shift ended).

Consultant Special Education Teacher at Eugenio Maria de Hostos Charter School (2025-08 – 2026-06)

I worked for a year as a 5th- and 6th-grade Consultant Special Education Teacher at a bilingual (Spanish and English) Charter school in the city of Rochester, NY.

Server/Waiter at Arbor Venues (2021-05 – 2025-09)

I helped set up for events (mostly weddings) at all three venues that are owned by the company, served meals/drinks, and set up/maintained dessert displays at the events. I handled customer needs in a very fast-paced and professional environment. I cleaned the kitchen regularly and worked with assisting the vendors in food prep during my shifts. I worked very well as part of a large team and received multiple promotions throughout my years working with Arbor Venues.

Clothing Retail Worker at Geneseo Store (2024-06 – 2024-08)

The Geneseo Store is a clothing store in my college town that needed short-term help with staffing for the summer. I restocked the store, set up displays, tagged merchandise, and worked the register, cashing out customers. I became familiar with working POS systems here as well.

Front Desk Receptionist at Athletic Apex Health Clubs (2020-08 – 2021-05)

I worked the front desk, scheduling appointments, answering phones, and handling customer relations. I also worked maintenance here, cleaning the gym and locker rooms.

Receptionist at White Tiger Tattoo Shop (2018-05 – 2020-03)

I worked part-time on an as-needed basis as a receptionist. While working here, I handled phone reception, scheduled appointments, client consent paperwork, and cleaning the shop.

Master's Degree in Social Work – University of Pittsburgh (2026-08)

Bachelor's Degree in Childhood and Special Education – SUNY Geneseo (2021-08 – 2025-05)

High school diploma – Webster Thomas High School (2017-09 – 2021)