Heather Eagan

Senior Executive Assistant and operations professional providing high-level administrative, board, and executive support. Experienced in coordinating complex priorities, high-volume environments, compliance documentation, stakeholder communication, and workflow improvement within mission-driven and professional organizations.

HEATHER EAGAN

CORE COMPETENCIES

Budget Tracking & Compliance Reporting

Operational Process Improvement

Project Coordination

Vendor & Contract Management

Executive Calendar & Inbox Management

Stakeholder & Donor Communication

Board Governance Coordination

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Grant Victory & Creative Services

• Provided administrative and project support to nonprofit and small organization leaders
• Coordinated documentation, deadlines, and internal deliverables
• Supported website updates, branding materials, and digital content
• Assisted with grant research and application writing

Selected Engagements

Prison City Bloodhounds, Navigation Partners Media, Berry Best Fudge Company, Circle of Art, Backroad Atlas, Atchison Lions Club

Amelia Earhart Birthplace Museum — Executive Director

• Led daily operations of a historic nonprofit museum supporting boards, donors, staff, and the public
• Managed records, correspondence, scheduling, and databases
• Coordinated grant applications, reporting, and compliance documentation
• Oversaw logistics for the receipt, handling, and placement of grant-funded equipment and historical materials
• Managed secure shipment and documentation of artifacts and other high-value items
• Planned and executed preparation for small and large-scale events serving thousands of visitors
• Built systems to track attendance, inventory, donations, and follow-up
• Negotiated museum insurance coverage and coordinated valuation documentation for historical collections
• Computerized gift shop inventory and managed vendor relationships to improve tracking and reduce costs
• Prepared board agendas, meeting notes, action items, and next steps

Grandfather Clocks Plus — Founder & Owner

• Owned and operated a brick-and-mortar and online business specializing in high-value grandfather clocks
• Built the business from scratch, starting with a website and drop-shipping clocks to customers
• Managed domestic and international logistics for fragile, high-value shipments, including freight coordination, documentation, and tracking
• Negotiated freight rates and vendor contracts to reduce costs
• Developed a niche sourcing service for discontinued clocks, building relationships with manufacturers and former competitors to fulfill specialized customer requests
• Built and managed a network of vendors and third-party partners
• Handled inventory management, invoicing, customer service, and end-to-end fulfillment

EDUCATION

Graceland University

Bachelor of Arts in Business Administration and Business Education from Graceland University. Academic foundation in organizational management, communications, and operational systems.