Erica Cadwallader

Detail-driven administrative and data support professional with nearly 20 years of experience in high-volume data entry, data analysis, documentation, and workflow coordination. Skilled in written communication, scheduling, call reception, and ERP system navigation (ComCept), with a proven ability to maintain accurate records and resolve discrepancies across multiple systems. Recognized for strong organization, time management, and the ability to work independently while delivering consistent, accuracy-focused results in fast-paced environments.

Store Operations Manager at Autobody Color (2016-08 – 2025-09)

Oversaw daily administrative operations, including high-volume data entry, documentation management, scheduling, call reception/distribution, and cross-department communication to support accurate and efficient workflows.

• Performed data analysis to resolve pricing, inventory, and reporting discrepancies; created written guides and PowerPoint-style training materials to improve accuracy, consistency, and team performance.
• Supervised and trained staff on documentation standards, communication expectations, and system accuracy while managing time-sensitive tasks with strong prioritization and organization.

Counter Operations Manager at Autobody Color (2011-06 – 2016-08)

Served as the primary administrative and reception point, completing high-volume data entry, documentation updates, scheduling, and customer communication for orders, service issues, and daily operations.

• Analyzed pricing, inventory, and transaction data to resolve discrepancies and maintain accurate records across sales, purchasing, and customer-facing departments.
• Trained and guided team members on documentation accuracy, communication standards, and workflow procedures, improving consistency and operational reliability.

Delivery Driver at Autobody Color (2007-01 – 2011-06)

Maintained accurate delivery, inventory, and transaction documentation, supporting data entry, billing accuracy, and general office workflows.

• Acted as a frontline reception and communication contact for customers during deliveries, ensuring clear distribution of information and prompt issue resolution.
• Prioritized delivery routes, time-sensitive tasks, and discrepancy reporting to support accurate inventory reconciliation and dependable daily operations.

General Studies – LEAP (2004-03 – 2004-03)

General Studies – Basehor Linwood High School (2000-08 – 2000-08)