Heather Gesino

Behavioral Health Provider - Carevide

(2024-01)

Social Worker-Emergency Room - John Peter Smith Hospital

(2021-05 - 2024-01)

Full-Time (72 hours)

Complete initial discharge assessments
Arrange home health/DME/recommended after-care service
Identify high utilizers and assists in reduction strategies
Assess and intervene in crisis events (domestic violence, human trafficking, etc.)
Provide therapeutic interventions for individuals and families navigating healthcare emergencies
Provide backup coverage for inpatient hospital units
Participate in inter-disciplinary team efforts to successfully discharge patients

Contract Therapist- Part Time - Keeping It Together Counseling

(2021-10 - 2025-02)

Individual counseling offered in-person and virtually for teens and adults

Focus areas include depression, anxiety, grief, parenting, fertility, stress management

Contract Therapist-Part Time - Cluster of Life Changes

(2022-08)

Individual, Couples, and EAP contracted counseling offered in-person and virtually for teens, adults

Focus areas include depression, anxiety, grief, parenting, fertility, stress management

Contract Home Study Writer- Part-Time - Arrow Child and Family Ministries

(2014-09)

In-home evaluations and assessments of families for licensing as foster/adoptive
Individual and family interviews of perspective parents
Completion of written home evaluation and virtual conference with Arrow team for approval

Case Manager - Encompass Health Rehabilitation Hospital of Dallas - Dallas, TX

(2015-12 - 2021-05)

Actively manage and direct use of resources to achieve the highest quality outcomes and patient experiences
Coordinate and advocate for the patient during hospitalization, from admission to post-discharge
Provide individual and family support to navigate healthcare crisis and grief
Manage information/communication to effectively oversee healthcare delivery and facilitate interdisciplinary plan-of-care decisions
Monitor the discharge plan implementation while identifying/addressing the patient's psychosocial and support-systems issues
Oversee the coordination of services and manage issues in the areas of admission/discharge, team conference/interdisciplinary plan-of-care communication, patient/family education, payor relations and total fiscal management
Ensure cost-effective treatment is provided and patient's-rights regulations are followed
Served as member on teams including: Employee Advisory Committee, Hand Hygiene, Ambassador Program
Provided assistance in absence of DCM including discharge calendar management, assignments of case managers, team conference outcomes and addressing concerns/questions
UTA MSW Field Intern Supervisor since 2016

Healthy Families: Family Support Worker - Family Compass - Dallas, TX

(2014-10 - 2015-12)

Recruit pregnant/parenting teens for program participation
Complete initial assessment for qualification of program
Weekly/bi-weekly home visits focusing on: parent-child interaction, family well-being and child development
Provide therapeutic interventions for individual parents and families
Assist in planning/execution of monthly meeting for teen parents
Community engagement events

Lifestyle Management Specialist II - Health Care Service Corporation - Richardson, TX

(2012-01 - 2014-06)

Mentor Services Program Manager - CitySquare- TRAC - Dallas, TX

(2010-01 - 2011-12)

Recruitment, training, and supervision of program mentors
Matching of mentors to youth aging out of foster care
Recruitment and supervision of volunteers for agency special events
Fundraising and execution of special events: Christmas party, Angel Tree, Golf Tournament
Crisis Management Training for all CitySquare staff

Ambassador Family Specialist - Arrow Child and Family Ministries - Arlington, TX

(2006-06 - 2010-01)

Case management/supervision of licensed foster homes
Monthly and bi-weekly home visits offering therapeutic support and interventions children and families
Behavior and Crisis Management Trainer

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