Nardley Docteur

Dedicated, versatile, and results-oriented professional with 2 years of field education instruction, 4 years of project management, and 7 years of clinical case management experience. Proven ability to coordinate client needs across diverse settings. Skilled in interdisciplinary collaboration, stakeholder engagement, and data-informed decision-making. Adept at bridging insight with needs to drive sustainable outcomes in successful completion of assigned projects.

Project Manager - Measure - Austin, TX

(2023-07 - 2025-07)

• Led implementation of 4 NIH- and foundation-funded community health research projects focused on equity and sustainability
• Coordinated efforts among community-based organizations and residents to ensure culturally responsive data collection
• Supervised and coordinated implantation of the following research tools: Equity Focus Groups and Community-led surveys
• Designed and executed stakeholder engagement plans, including town halls, partner onboarding, and advisory group coordination
• Assessed strategies for research method scoring
• Facilitated change management strategy for transitioning stakeholders from paper-based workflows to shared digital data infrastructure
• Developed and maintained project dashboards, reports, and stakeholder updates to track progress and compliance
• Supervised 13 contractors and supported hiring and training of community evaluators and facilitators
• Developed internal and client-facing project timelines milestones, budget reports, technical requirements, and user documentation for projects via SalesForce and Click-Up
• Identified gaps in the project management lifecycle and installed best practices in collaboration with team members
• Evaluated performance of contractors for continued preparedness to facilitate Measure projects

Clinical Nursing Case Manager - UF Health Shands - Gainesville, FL

(2019-03)

• Manage case load of 25–30 patients daily, coordinating medical and psychosocial care in collaboration with nursing, providers, and allied health teams
• Identified psychosocial needs of patient and/or family members and makes referrals to social service
• Collaborate with insurance companies for prior authorizations and utilization review documentation
• Coordinated discharge planning to specialized care units and facilities
• Assessed, monitored, and provided patient/family education for comprehensive plans of care
• Made clinical decisions for routine patient care while demonstrating nurse-based knowledge in medical care, diagnostic procedures, medications, symptoms, labs, & other treatment related therapies
• Supported patients navigating Medicaid enrollment, transportation access, and referrals to primary and behavioral health providers
• Collaborated with interdisciplinary teams on patient treatment plans, progress, and concerns
• Adhered to Medicare guidelines for CMS care

Victim Advocate/Case Manager - Child Advocacy Center - Gainesville, FL

(2017-07 - 2019-05)

• Established and made initial contact with the family once a forensic interview was scheduled
• Provided Crisis Intervention on an ongoing basis
• Supervised and managed student interns
• Completed field instruction grading via Canva
• Conducted trainings on sexual assault prevention and response
• Supported the victim in decision-making by providing relevant information and discussing available options
• Assisted the victim with prioritizing actions and establishing short- and long-term goals related to recovery from sexual assault
• Provide liaison and coordination between the Multidisciplinary Team with law Enforcement, Depart. Of Children & Families, Child Protection Team, State Attorney's Office
• Participated in mandatory on-call rotation to better serve the clients during emergency situations

Child Welfare Case Manager - Pathways - Gainesville, FL

(2014-04 - 2016-11)

• Completed Phase I Child Protection Certification training program
• Certified to provide case management to all children removed from their caregiver due to abuse, abandonment, or neglect
• Certified to work with children identified as Human Trafficking Victims
• Participated in all dependency court hearings to report changes and findings of the case
• Participated in mandatory on-call rotation to better serve the clients during emergency situations

Masters of Social Work - Our Lady of the Lake University (2016 - 2018)

Diploma of Practical Nursing - Lindsey Hopkins Technical College (2012 - 2023)

Bachelors of Arts - Sociology - University of Florida (2007 - 2011)

Certified Haitian-Creole Interpreter - ALTA Language Service