Heather Morris
Keno Writer
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About
I am looking to become a member of a professional work team that values a customer service driven approach with hospitable work. I am highly motivated and results-driven with over 8 years of experience in the food service, casino, cannabis industry, and education. I am skilled in building positive relationships with customers and colleagues, providing exceptional service, and solving problems efficiently.
Experience
Keno Writer - Red Rock Resort and Casino - Las Vegas, NV
(2024-01 - 2025-01)
- I managed tickets by accepting player wagers and issuing those tickets. I interacted with customers, assisted with bets and explained rules. I managed cash transactions including collecting payments and issuing payouts.
Administrative Sales Assistant - Barton Associates - Las Vegas, NV
(2022-01 - 2024-01)
- I reformatted medical provider's resumes, took phone calls, emails, and live chats to get the providers placed in a facility, and called references for verification.
Budtender - Shango Dispensary - Las Vegas, NV
(2021-01 - 2022-01)
- I greeted, educated and sold guests on products, handled money efficiently, checked ID's for verification, and updated all of the websites for new sales every night.
Budtender - Nevada Made Marijuana - Las Vegas, NV
(2020-01 - 2021-01)
- I organized and kept a clean work environment, checked guests in and assisted them throughout their purchase. I handled money efficiently.
Bingo Agent - Arizona Charlie's Hotel and Casino - Las Vegas, NV
(2020-01 - 2020-12)
- I handled and counted money efficiently, maintained a bank, sold bingo cards, called the bingo numbers and read back the cards for verification. I also cleaned bingo machines.
(Vacant) Substitute Teacher - Clark County School District - Henderson NV; Las Vegas, NV
(2019-01 - 2020-01)
- I managed classroom behavior, quickly interpreted daily lessons plans, and created reports to inform the students' teacher of their success.
Pizza'olo Member - Blaze Pizza - Henderson, NV
(2018-01 - 2019-01)
- I learned and excelled in every position such as dough maker, prep work, line cook, dishwasher, expo area, and oven master. I maintained a clean work environment and helped all guests and staff members to the best of my ability.
Cast Member - Disney World - Orlando, FL
(2017-01 - 2017-12)
- I managed an individual cart in Magic Kingdom, and also participated in the Food and Wine Festival as a food and beverage cast member.
Team Member, Lead Supervisor - McAlister's Deli - Ocean Springs, MS
(2016-01 - 2017-01)
- I maintained all of the banks, counted down drawers, sold products and managed a team. I also swept, mopped, did dishes, prepped food, and followed food safety guidelines.
Education
Associate's Degree of Arts - College of Southern Nevada (2018-01 - 2019-01)
No Degree Obtained - Mississippi Gulf Coast Community College (2016-01 - 2017-01)