Heather Rice
Inventory & Customer Service
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About
Dedicated and dependable customer service professional with experience in customer service, inventory, medical office administration, insurance, telephone support, and working with children. Known as a people person with strong communication skills and a commitment to helping others. Seeking a part-time remote position in customer service, virtual support, scheduling, or administrative assistance.
Experience
Inventory & Customer Service - Post Oak Club - Houston, TX
(2017-02 - 2024-03)
- Provided customer service and assistance to members and guests.
- Managed inventory and helped maintain accurate records.
- Communicated with customers and coworkers to resolve questions and concerns.
- Maintained a professional and welcoming environment.
- Demonstrated reliability, dedication, and attention to detail.
Customer Service Representative - Spring Branch Memorial fClub - Houston, TX
(2016-03 - 2017-02)
- Assisted customers and members with questions and requests.
- Provided friendly and professional customer service.
- Handled day-to-day customer interactions and administrative responsibilities.
Substitute Teacher - Houston Independent School District, Ashford Elementary School - Houston, TX
(2004-02 - 2008-01)
- Supervised elementary school students when their regular teacher was absent.
- Assisted students with classroom assignments and schoolwork.
- Followed lesson plans and maintained a positive classroom environment.
- Communicated effectively with students and school staff.
Medical Office / Insurance - Dr. David Luethcke, Memorial City - Houston, TX
(1996-04 - 2000-02)
- Checked patients in and assisted with front-office responsibilities.
- Worked with insurance information.
- Answered and managed telephone calls.
- Assisted patients with questions and administrative needs.
Patient Check-In - Town & Country Surgery Center - Houston, TX
(1995-05 - 1996-01)
- Checked patients in for appointments and procedures.
- Assisted with front-desk responsibilities.
- Communicated with patients in a professional and courteous manner.
Education
Associate's Degree - Business - Houston Community College
