Border Patrol Processing Coordinator - U.S. Border Patrol - 11119 McPherson Rd
(2022-01 - 2025-05)
Managed team leadership and processing operations. Worked 40 hours a week.
- Utilizing standard computer tools including Microsoft Office to create basic reports, spreadsheets and presentations
- Assisting in applying policies and practices to safely and legally manage stressful situations and make sound decisions when dealing with tight deadlines or hostile or violent individuals
- Maintaining sensitive personal information while assisting with daily assignments including answering incoming calls for information
- Communicating orally and/or in writing to respond to routine requests for basic information
- Utilizing computer systems to analyze data, complete administrative reports and maintain logs by inputting information regarding file transfers, welfare checks and arrest information
- Assessing situations and applying training to manage hostile and dangerous situations
- Utilizing processing systems to document custody of individuals including inventorying and storing property and currency
- Independently responding to requests for information and composing written reports, information papers, policies/procedures and other complete documents
- Performing law enforcement support duties such as taking fingerprints and photographs
- Conducting routine interviews; using various law enforcement methods and techniques (e.g., observation, interviews, document inspection, data analysis, etc.) to respond to a variety of immigration inquiries and complaints
- Documenting, transporting, deporting, and/or escorting criminal and non-criminal aliens
- Received training as an Inventory taker, responsible for inventorying over $100 thousand dollars worth of equipment
- Perform tasks related to all technical aspects of the disposal program
- Complying with the requirements established by CBP policy in the Seized Asset Management and Enforcement Procedures Handbook for the custody, preservation, and disposition of seized or forfeited property through to solution, within the Officer's authority
- Reviewing all abandoned property documentation for accuracy and completeness and as necessary, requesting additional information from the appropriate seizing officer
- Utilizing CBP automated systems to identify and account for all abandoned property within their area of responsibility
- Assisting with the operation of the certified permanent seizure vault under the supervision of supervisor and/or senior seized property specialist
- Received CDL passenger driver training which i successfully obtained my CDL drivers license for the State of Texas
- Patting down all detainees and applying appropriate restraints prior to boarding vehicles
- Monitoring detainees to ensure appropriate behavior during transport
- Securing the detainee transfer paperwork in the vehicle and ensuring appropriate distribution upon delivery of detainees to destinations
- Ensure the inventory of detainee baggage/valuables has been properly completed by visual examination of appropriate documentation
Captain/Sector Manager - G4S Secure Solutions Transportation Division - Laredo, Texas
(2006-10 - 2013-12)
As Captain/Sector Manager of the Laredo Sector, served as the sector's subject matter expert on all compliance, Human Resources, Payroll and Collective Bargaining Agreement issues. Oversaw day to day transport operations of detainees for Border Patrol from their stations to Port of Entry or to other stations.
- Developed, maintained, and revised all assessment instruments to ensure that the sector was maintaining its compliance to contracting clients rules, regulations, and guidelines
- Supervised three (3) first line supervisors and thirty five (41) transportation security officers
- Analyzed field operations and developed action plans to improve transportation service
- Held monthly Safety Meeting with officers concerning any safety issues that needed attention
- Gained and expanded knowledge of the administrative operations, such as Labor Scheduling (Payroll), Metrics System
- Ensured that contract was in compliance with Texas DOT regulations, clients licensing requirements by conducting a Quality Assurance monthly inspection and by creating an Expiration Report of all licensing expirations dates
- Knowledge in the PeopleSoft Portal
- Billing with Border Patrol Invoice
- Would make quarterly presentations of Laredo Sector operations to client (Border Patrol and CBP DC officials)
- Attended monthly meetings with clients (Border Patrol and OFO) concerning Operations; developed a good rapport with client
- Had good communication with the Client, Border Patrol and OFO
- Took the Leadership course for G4S Secure Solutions
- Experienced in supervision, training, motivation and evaluation of personnel
- Skilled in finding problems and performing necessary change through project management or other methods
- Executed and managed budgets, reviewed with management teams in implementing strategic goals to acquire target objective s in transportation performance
- Maximize resources to achieve customer satisfaction and increased productivity, meet deadlines and goals. Implement and coordinate both strategic and tactical plans to enhance performance
- Experienced researching, gathering, analyzing and relaying sensitive or confidential information using voice communications equipment in support of compliance, regulatory, enforcement, or investigative related activities and programs
Real Estate Agent (Realtor) - Xecutive Realtors Real Estate - 6414 McPherson Rd Ste 2
(2018-03 - 2025-05)
Independent Contractor with varying weekly hours.
- Providing guidance and assisting sellers and buyers in marketing and purchasing property for the right price under the best terms
- Determining clients needs and financials abilities to propose solutions that suit them
- Performing comparative market analysis to estimate properties value
- Provide guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms
- Determine clients needs and financials abilities to propose solutions that suit them
- Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealing
- Perform comparative market analysis to estimate properties value
- Display and market real property to possible buyers
- Prepare necessary paperwork (contracts, leases, deeds, closing statements etc)
- Manage property auctions or exchanges
- Maintain and update listings of available properties
- Cooperate with appraisers, escrow companies, lenders and home inspectors
- Develop networks and cooperate with attorneys, mortgage lenders and contractors
- Promote sales through advertisements, open houses and listing services
- Remain knowledgeable about real estate markets and best practices
Real Estate Agent (Realtor) - LEONELO CRUZ REAL ESTATE COMPANY - 604 Shiloh Dr
(2015-08 - 2018-03)
Independent Contractor with varying weekly hours.
- Providing guidance and assisting sellers and buyers in marketing and purchasing property for the right price under the best terms
- Determining clients needs and financials abilities to propose solutions that suit them
- Performing comparative market analysis to estimate properties value
- Provide guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms
- Determine clients needs and financials abilities to propose solutions that suit them
- Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealing
- Perform comparative market analysis to estimate properties value
- Display and market real property to possible buyers
- Prepare necessary paperwork (contracts, leases, deeds, closing statements etc)
- Manage property auctions or exchanges
- Maintain and update listings of available properties
- Cooperate with appraisers, escrow companies, lenders and home inspectors
- Develop networks and cooperate with attorneys, mortgage lenders and contractors
- Promote sales through advertisements, open houses and listing services
- Remain knowledgeable about real estate markets and best practices
Cable Installer/Tech - TIME WARNER CABLE - 1313 W Calton Rd
(2015-02 - 2019-05)
Worked 40 hours a week.
- Installation or laying of television and internet cables
- Ensuring that the cables provide uninterrupted connectivity to the users
- Taking up repair works of the cables in case they get damaged
- Installing and repairing accessories like amplifiers, cable poles and lines
- Taking up group cable installation and repair as well as single building requirements
- Visiting the site of work and making sure that the labour are performing the functions according to instructions
- Regular monitoring of cable lines and accessories in order to spot problems and repair them
- A sound knowledge in the installation techniques of cables, poles and amplifiers
- A sound knowledge about the working procedures and operations of the cables, poles and amplifiers
- Quick problem solving and troubleshooting skills
- Good communication skills
- Ability to assess the requirement of the clients and install cables accordingly
- Ability to travel long distances in order to undertake repair and installation works
- Good analysis and mathematical ability
- Ability to work at odd times
- Ability to learn and grasp concepts on the job
Field Service Tech - GENESYS (Time Warner Cable Contractor)
(2014-09 - 2015-02)
- Provide Customer Service to customers while on service call locations
- Trained on RG-59, RG-6, and RG-11 splicing, terminating and installing
- Trained on several forms of cable and phone test equipment
- Responsible for maintaining my equipment, truck and tools
- Managed and prioritized deadlines and scheduled appointments
- Installed new Cable TV, Internet, and VOIP services in homes, mobile-homes, and multi-dwelling units
- Installation could include running new cable lines from curb to house, as well as throughout the house, and installation of new wall cable ports where needed
- Set up and installed new customer premise equipment, including TV's, hard-wired and wireless internet systems, and multiple-line internet phone systems
- Troubleshoot line issues using proprietary test equipment and correct problems with existing installs
- Performed general repair and maintenance of drilling equipment
- Excavated, loaded and moved dirt, gravel and other materials
- Cleaned, lubricated, and maintained mechanisms, such as cables, pulleys, and grappling devices
Loss Prevention Associate - SEARS
(2006-06 - 2006-09)
- Provided for the Security of the Customers
- Apprehended shoplifters
- Inspected store for the safety violations
- Inspected store for Inventory Shortage
Head of Security - El Portal Center
(2000-10 - 2006-04)
- Managed and Supervised Security Staff and Hire new staff
- Review all Daily Reports
- Provide Customer Service to Mall Visitors
- Train new incoming employees
- Issuing parking violations and provide security for the parking areas
- Created emergency exit routes and training guide
- Maintain and responsible for the security of mall property
- Held department meetings
Corrections Officer - Webb County Sheriff Dept
(1998-06 - 2000-04)
- Provided for the security and safety of inmates
- Observed the activity of minimum to maximum security inmates for
- Possible security infractions
- Inspected living conditions for security and safety violations
- Enforced state, county and local codes established for the Webb County Jail
- Supervise inmates Kitchen detail
- Process incoming inmates
- Observed inmate recreation periods in order to prevent hostile environments
Corrections Officer - Corrections Corporation of America
(1996-07 - 1998-06)
- Provided for the security and safety of inmates
- Observed the activity of minimum to maximum security inmates for
- Possible security infractions
- Inspected living conditions for security and safety violations
- Enforced state, county and local codes established for the Webb County Jail
- Supervise inmates Kitchen detail
- Process incoming inmates
- Observed inmate recreation periods in order to prevent hostile environments
Border Patrol Trainee - BORDER PATROL ACADEMY
(2004-06 - 2005-06)
