Heidi Saenz
R.T.(R) ARRT
Hire this person
Send a job offer directly to this candidate
About
Experienced healthcare professional with diverse medical office and clinical experience. Focused, detail-oriented, and excellent communicator dedicated to delivering quality patient care services, providing administrative support, and assisting team members. Skilled in greeting visitors, patient registration, EMR data entry, phone triage, appointment scheduling, payment collection, filing, scanning, patient education, medical assisting, taking patient histories, diagnostic testing, and HIPAA compliance.
Friendly, respectful communicator and positive team player who works well both independently and collaboratively.
Experience
Medical Office Staff / Medical Assistant
Diverse healthcare experience including front desk, administrative, and clinical duties.
- Greeting visitors and registering patients
- Entering correct demographic and insurance information in EMR
- Answering and triaging phone calls
- Appointment scheduling
- Collecting payments
- Filing and scanning documents
- Providing patient education and discharge instructions
- Taking patient histories and recording information in EMR
- Performing diagnostic testing
- Preparing and assisting providers with examinations
- Resolving customer service issues
- Maintaining HIPAA compliance
