Heidi Webb

Motivated and wanting to contribute to the company's success. I've been in the trash & recycling industry for 9yrs, I currently work for Waste Connections. Our family is relocating to Prineville, we are coming home to Central Oregon where we raised our daughter and resided for 30yrs.

We currently use RMO for our customer account computer program, prior to Waste connections, Rogue Disposal used Soft-Pak for our computer program. I have excelent relations with my managers, supervisors and co-workers. Along with excellent customer service skills, I can work with a team or independently.

I am currently updating customer accounts daily with notes, inventory, service pricing, invoicing and processing payments. I'm a highly-motivated employee with a desire to take on new challenges. Strong worth ethic and exceptional communication skills.

Adept at working effectively unsupervised and quickly mastering new skills. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with co-workers and customers. I'm a team member that keeps the company values at the forefront.

Customer Service, Data entry, Invoicing - Waste Connections/Rogue Disposal & Recycling

(2017-10)

• Always gives a professional friendly approach to customers and co-workers.
• Keeping the company's values and goals at the forefront.
• Being available to support supervisors and management.
• Working with Dispatch daily with work orders in deliveries & removals.
• Inputting notes for drivers, roll cart deliveries & removals.
• Adding or prorating service pricing in commercial & residential services.
• Supporting our team with problem solving in day to day situations.
• Answer product questions with up-to-date knowledge of sales and promotions.
• I want to progress my knowledge and be proficient at tasks.
• Becoming efficient with the software we use on a daily basis.
• Foster relationships with co-workers and customers to expand customer base and retain business.
• Identify the customers needs and find a solution that benefits both them & the company.
• Working in RMO & Soft-Pak, excel

Owner/Operator - High Desert Sportsmans Ent.

(2007 - 2015)

• Updating our website
• Processing student applications
• Enrolling students and briefing them on the skills they will be mastering in the next couple months with us.
• Processing payments
• Invoicing our taxidermy clients