Helen Getachew

Social media and content professional with experience creating public-facing digital content, event promotions, photography, video, and written communications for museum and creative organizations. Skilled in developing social media copy, working within shared content calendars, producing visual content, designing digital and print marketing materials, updating website content, and coordinating communications across departments and stakeholders. Proficient in Canva, Adobe Creative Cloud, Microsoft Office, Google Workspace, with a strong foundation in writing, editing, proofreading, photography, and audience engagement.

Detail-oriented and adaptable, with experience managing multiple content and communications priorities while maintaining accuracy, professionalism, and consistent messaging.

Marketing and Communications Intern - Banneker-Douglass-Tubman Museum - Annapolis, MD

(2026-06 - 2026-08)

• Created social media content and wrote event-focused copy to promote museum programs, community initiatives, and public events.
• Contributed to a shared content calendar by developing assigned social media and promotional content, submitting materials for supervisor approval, and participating in weekly content-planning meetings.
• Produced photography and video coverage for museum programs, community initiatives, historical marker unveilings, and public meetings for use in digital communications and promotional content.
• Wrote and edited newsletter content for The Pendulum, collaborating with Maryland Commission of African American History and Culture commissioners to develop accurate, engaging copy highlighting events and initiatives across the state.
• Designed print and digital promotional materials, including event posters and social media graphics, to support audience engagement and event promotion.
• Updated website signage and visitor-facing digital content to communicate special events, museum hours, closures, holiday schedules, and other timely information.
• Collaborated with Curations & Exhibits to photograph, digitize, and organize the museum's permanent collection in support of collection updates and exhibition development.
• Contributed to cross-department discussions regarding collection presentation, visitor engagement, and communications priorities.

Freelance Media & Content Production Assistant - Independent Film - Richmond, VA

(2026-04 - 2026-07)

• Designed promotional posters and visual materials to support film marketing and audience outreach.
• Captured behind-the-scenes photography and videography throughout production for promotional and archival use.
• Operated a secondary camera to capture select scenes while collaborating with the production team to support visual coverage.
• Adapted visual content to support promotional needs across multiple stages of an independent production.
• Balanced creative, technical, and promotional responsibilities within a fast-paced production environment.

Accounting Clerk - Cookie Finance - Richmond, VA

(2026-01 - 2026-04)

• Streamlined transaction recording and historical data reconciliation, improving accuracy by 15% and reducing discrepancies by 30%.

Volunteer Docent - Virginia Holocaust Museum - Richmond, VA

(2025-09 - 2026-05)

• Led and supported guided tours, communicating complex historical information clearly and thoughtfully to diverse audiences.
• Conducted independent research using primary and secondary sources to develop accurate interpretive content.
• Adapted verbal communication and presentation approaches to different audiences and visitor needs.

Server - Carrabba's - Midlothian, VA

(2024-09 - 2025-12)

• Promoted menu items and daily specials through personalized customer interactions and addressed guest concerns professionally.

Education and Programs Intern - Agecroft Hall and Gardens Museum - Richmond, VA

(2024-04 - 2024-08)

• Collaborated with the Education Department to develop educational programs, workshops, tours, and public events.
• Conducted historical research to develop accurate and engaging program content.
• Communicated information to diverse audiences through guided tours and educational programming, adapting content to different age groups and interests.

Assistant Manager - Duke's Laundromat - Alexandria, VA

(2022-06 - 2023-08)

• Managed orders for 100+ clients weekly while maintaining accurate, timely service and strong customer relationships.
• Monitored and responded professionally to Google reviews, addressing customer feedback and supporting the company's public-facing online presence.
• Trained employees on operational procedures and customer service standards while managing cash transactions and daily operations.
• Collaborated with IT to implement more efficient operating systems and identify cost-saving opportunities.

Bachelor of Arts - History - Virginia Commonwealth University (2020-08 - 2024-08)