Hema Sree

Versatile professional with 4 years of experience in customer counseling, service delivery, and relationship management. Known for strong communication skills, problem-solving ability, and a customer-first mindset. Adaptable and eager to contribute across customer support, operations, coordination, or administrative roles.

Counselor at Jetking Technologies Pvt. Ltd.

• Provided personalized guidance and support to individuals, understanding needs and recommending solutions.
• Managed frequent in-person and phone interactions while maintaining professionalism and empathy.
• Explained programs, policies, and processes clearly to diverse audiences.
• Addressed concerns and resolved issues to ensure positive experiences and satisfaction.
• Maintained accurate records and followed organizational procedures.
• Coordinated with internal teams to support onboarding and service continuity.

Bachelor of Science