Henry Espinales

Accomplished and decisive Security Professional with over 20 years' experience both in the military and civilian sectors successfully advocating safety and security initiatives. Performance-driven and reliable with strong communication and interpersonal skills. Quickly and accurately understands client needs and consistently provides outstanding service and care.

Takes initiative to improve efficiency, introduce new safety and security processes. Always willing to go the extra mile to ensure client safety and security.

Truancy Officer - Prince William County Public Schools - Woodbridge, VA

(2025-07)

• Working with students, parents, and staff regarding problems which may interfere with student progress in school.
• Making home visits, performing residency checks, and following up on home instruction compliance, as requested.
• Participating in the Family Assessment and Planning Team.
• Developing action plans for truant students as mandated by state law.
• Conducting in-school truancy conferences with parents, students, and staff.
• Referring all suitable cases to appropriate school and community resources.
• Representing the school division in truancy cases in juvenile court.

Security Officer - Prince William County Public Schools - Woodbridge, VA

(2022-04 - 2025-07)

• Patrols school property to provide visibility and assistance to school administrators.
• Assists school administrators in maintaining order at athletic events and other events as requested.
• Prepares reports of incidents that occur during tour of duty.
• Lends support to police units for internal searches of buildings.
• Identifies trespassers and logs same for future reference.
• Detains trespassers when necessary.
• Ensures continued maintenance on patrol vehicles.
• Performs duties as security patrol dispatcher when assigned.

Security Officer - Allied Universal Security Services - Ashburn, VA

(2021-07 - 2022-04)

• Ensures client satisfaction by constantly visiting all county schools and ensure contractual compliance.
• Interacts with school administrators and safety/security staff to ensure assigned security guards are following LCPS safety and visitor management protocols.
• Submits accurate incident logs and daily end of shift reports.
• Monitors a high volume of CCTV's for large data center. Ensures building exterior/interior physical security.
• Responsible for access control for staff and visitors by managing several security systems and badging software.

Customer Service - Washington Radiology - Washington, DC

(2013-02 - 2021-06)

• Established efficient workflow processes, monitored staff and visitors' safety and implemented modifications to improve overall effectiveness of personnel activities.
• Provided quality service in high-paced medical environment and ensure all safety and security protocols were always followed.
• Established patient/customer care service level metrics; meet and exceed targeted objective.
• Collaborated with upper management on initiatives to improve customer and staff safety.

Patient Service - Virginia Hospital Center - Arlington, VA

(2007-06 - 2013-01)

• Customer Service and Registration with exceptional organizational skills.
• Maintained exceptional levels of client service through effective training and developing a successful team of customer care professionals.
• Provided quality improvement data and feedback on department performance to company leaders and coadministrators.

US Army Soldier - US Army

(1987-01 - 2007-12)

• Traveled and served in multiple worldwide locations to include several classified locations to support and complete the US Army's duty.
• Provided leadership skills on home-station base as well as within war-zoned regions to ensure the safety and security of subordinates in order to accomplish the mission successfully.
• Managed and directed operations of Medical facilities; ensuring all safety and security protocols were followed.
• Responsible for providing successful coaching, mentoring and discipline for hundreds of young soldiers over a 20 year career.
• Investigated cases of soldiers' misconduct by following leads and interviewing all involved and recommended disciplinary action as necessary.
• Developed and administered successful company safety and security programs; by providing training, knowledge and skill to increase overall safety of assigned personnel.

Criminal Justice - Criminal Justice - ECPI University (2018-03 - 2021-04)

Upper secondary education