Hillary

Permit operations lead specializing in solar permitting, utility interconnection, AHJ research, and workflow improvement across residential and commercial portfolios. Experienced managing multi client permitting operations, coordinating installers, engineers, utilities, and fire departments, and resolving jurisdiction specific blockers before they delay approvals. Known for building practical compliance workflows, training junior specialists, and improving submission quality across high volume permit queues.

Operations Lead - PermitFlow - Remote

(2024-10)

• Lead permitting and interconnection operations for seven national solar clients, supporting residential and commercial project portfolios across 30 plus jurisdictions.
• Own daily permit queue strategy, task prioritization, escalation tracking, and client communication to keep submissions, revisions, and approvals moving.
• Coordinate with AHJs, utilities, fire departments, installers, and engineers to resolve blockers tied to compliance requirements, plan review comments, inspections, and interconnection delays.
• Improve submission quality by identifying recurring rejection patterns, clarifying jurisdiction requirements, and implementing practical best practices for junior specialists and project teams.
• Use PermitFlow, Salesforce, Adobe Acrobat Pro, Slack, DocuSign, GIS and parcel tools daily to manage research, documentation, submittals, and reporting.

Senior Permit Technician - Sunrun - San Luis Obispo, CA

(2023-03 - 2024-10)

• Spearheaded SolarAPP+ implementation across five local jurisdictions, helping streamline approvals and establish a faster path for qualifying solar permits.
• Led permitting for complex electrical projects including mobile homes, solar plus storage, and main panel upgrades.
• Managed 30 plus applications weekly, using tracking systems to forecast delays, manage deadlines, and keep stakeholders updated.
• Partnered with design and engineering teams to reduce plan check corrections by addressing AHJ specific requirements before resubmittal.

Permit Technician - Sunrun - San Luis Obispo, CA

(2022-03 - 2023-03)

• Processed residential solar permit applications, supporting accurate AHJ submissions, documentation review, and permit tracking.
• Coordinated with internal teams, jurisdictions, and utility contacts to resolve missing information and keep project approvals moving.

High School Diploma - Tehachapi High School (2008-06)