Hiram Castillo

Motivated, focused and determined applicant seeking a role in a company where I can gain valuable work experience and become familiar with the people, clients, and business procedures of the transportation field.

South Bound Dispatcher - OL Logistics LLC - Laredo, Texas

(2023-06)

• Review driver hours daily to ensure they can meet their returning pickup time.
• Speak with brokers daily to organize returns with their coordinated driver.
• Make sure paperwork is sent according to the load to their respective customers to avoid any problems with our clients.
• Ensure drivers make their pickups and deliveries on time.
• Handle daily communication with clients to make sure future shipments are coordinated and handled correctly on their given date.

Dispatcher - Road Star Logistics LLC/ Yaka Transport/ IGF Safe Trucking LLC/ Black Star Transport - Laredo, Texas

(2021-06 - 2023-06)

• Dispatched multiple trucks for multiple companies North, West, East and South bound effectively.
• Attentively reviewed driver logs and ensured all deliveries and pick-ups were met on time according to schedule.
• Communicated effectively and constantly with customers daily and provided updates on paperwork.
• Booked loads with multiple brokers and successfully negotiated the best rates.
• Aided in charging loads with a factoring company and provided all necessary paperwork in a timely and organized manner.

Sales Associate, Team Leader - Anita's Artificial Flowers - Laredo, Texas

(2020-10 - 2021-06)

• Provide excellent customer service in-store and through the phone while taking and preparing orders.
• Initiate active selling and knowledge of sale trends, inventory, pricing, and basic merchandising.
• Attend the warehouse organizing and handling weekly merchandise deliveries and lifting boxes weighing up to 60 lbs.

Xfinity Retail Sales Consultant, Full-Time - Concentrix - Laredo, Texas

(2019-05 - 2020-09)

• Deliver exceptional support and guidance for as many as 20 customers every day.
• Posses excellent communication skills and the abiilty to create a great customer experience.
• Worked with a diverse work enviornment and sought to seek solutions for customers while providing sales as well.

Bachelor of Criminal Justice - Texas A&M International University (2023-12)