Hisako Orihara

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales and improving buying experience.

Experience in the back office managing inventory and tracking employee sales. Capable of performing duties effectively. Professional and organized administrative assistant with a few years of experience in U.S.A and Japan. Self-motivated team player and fast learner. Proactive problem solver with excellent organizational and customer service skills.

Administrative Assistant - Consulate General of Japan - Los Angeles

(2025-01 - 2026-07)

• Print the passport and certificate application form from the system.
• Review the passport and certificate application and issue the certificate.
• Assisted to applicants until they complete their application form.
• Handled large volume of calls on a day-to-day basis.
• Resolved customer complain and problem.
• Provided real time support for basic technical problems.
• Data entry.
• Filing documents.

Sales Associate (Part time only Sundays) - Staklena kuca - Los Angeles

(2025-02 - 2026-04)

• Maintained organized, presentable merchandise to drive continuous sales.
• Excellent customer service.
• Open and close the store, manage cash registers, and maintain safety standards.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote merchandise.
• Steam each garment systematically from top to bottom.

Customer Service Representative - KANPO Life Insurance - Tokyo, Japan

(2024-07 - 2024-10)

• Call life insurance applicants to verify the information on their applications.
• Data entry.

Sales Associate, Store Manager and Inventory control Manager - Ron Herman - Los Angeles

(2019-09 - 2024-01)

• Maintained organized, presentable merchandise to drive continuous sales.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote merchandise.
• Analyzed and processed returns, assisting customers with finding alternative merchandise to meet needs.
• Managed a team of 10 employees.
• Open and close the store, manage cash registers, and maintain safety standards.
• Hire, train, schedule, and evaluate employees.
• Set sales goal.
• Managed Shrinkage, loss prevention, inventory control procedures.
• Excellent organizational skills and customer service.
• Resolved customer complain and problem.
• Steam each garment systematically from top to bottom.
• Apply price tags and security sensors in designated uniform spots.
• Transfer ready stock to the sales floor or backroom racks.

Sales Associate and Store Manager - FOOT LAND SPORTS - Los Angeles

(2010-10 - 2019-04)

• Maintained organized, presentable merchandise to drive continuous sales.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote merchandise.
• Analyzed and processed returns, assisting customers with finding alternative merchandise to meet needs.
• Open and close the store, manage cash registers, and maintain safety standards.
• Managed a team of 5 employees.
• Hire, train, schedule, and evaluate employees.
• Managed Shrinkage, loss prevention, inventory control procedures.
• Go to the show room and place an order.
• Employee Payroll Calculation and Payment Processing.
• Order Processing and shipping shoes to Japan for Wholesale Customers.

Aikoku high school