Ivette Ortiz

Receptionist with 13+ years of experience managing front desk operations, coordinating schedules, supporting clients, and ensuring efficient office workflows across legal, corporate, and retail environments. Known for professionalism, strong communication skills, exceptional customer service, and organizational skills.

Receptionist - Greenberg Traurig, P.A.

(2012-01 - 2025-01)

• Managed front desk operations in a high-volume international law firm.
• Greeted clients, attorneys, and staff while maintaining a polished, professional environment.
• Operated multi-line phone systems, routed calls with accuracy and courtesy.
• Scheduled meetings, coordinated calendars, and supported administrative needs for legal teams.
• Handled confidential documents and maintained secure visitor logs.
• Assisted with logistics and name badge preparation for firm-wide events.
• Strengthened client service, communication, and organizational skills.

Merchandiser - American Greetings

(2012-01 - 2012-12)

• Supported multiple retail locations through product organization and display optimization.
• Enhanced product presentation and contributed to increased sales performance.
• Maintained inventory accuracy and ensured timely distribution of materials.

Graphic Designer & Reception Support - Ivory Trends International

(1999-01 - 2009-12)

• Provided administrative and front desk support for corporate operations.
• Communicated with vendors and coordinated scheduling for product development.
• Balanced operational tasks with production support.

Art Director / Designer - Eastern Shores Printing

(1987-01 - 1999-12)

• Coordinated client communication and project timelines in a production-driven environment.
• Ensured quality control and assisted with day-to-day office workflows.
• Supported internal teams through organization, scheduling, and job tracking.

Associates - Fashion Illustration/Graphic Design