Assistant Manager/Station Manager - Enterprise Mobility - O'ahu, HI
(2023-10)
- Successfully completed the company's competitive management training program
- Managed, mentored, led by example to about 100 diverse employees within Enterprise Mobility
- Earned continued recognition for leadership performance, resulting in three promotions within 18 months
- Demonstrated strong customer service skills and received city 1's SQI (service quality index) award cup with a high score of 96%
- Maintained fleet utilization of 95% while minimizing vehicle downtime through effective coordination with maintenance and body shop partners
- Currently setting up a training plan to lower our costs for undocumented damage on vehicles
- Troubleshoots computers and devices in the branch
Research Scholar - West Chester University - West Chester, PA
(2021-01 - 2021-08)
- Worked as a team with other students in my group to write code in Python for an astronomy simulation to monitor rotating O stars
- Used visualization software such as VisIt to simulate O stars and their winds
- Used terminal LinuxOS commands to modify star data
Server - Texas Roadhouse - Royersford, PA
(2021-08 - 2023-07)
- Delivered exceptional customer service in a high volume restaurant environment
- Demonstrated strong multitasking, time management, and interpersonal communication skills during peak service periods
