Medical Laboratory Scientist II, HLA Laboratory at University of Arkansas for Medical Sciences (2024-03 – Present)
- Performed HLA typing, antibody screening, and about three flow-cytometry crossmatches weekly for solid-organ and stem-cell transplant services.
- Prioritized urgent cases and reported results daily.
- Supported intake processing and result validation for 50+ specimens daily across Epic Beaker and HLA/transplant systems, while maintaining patient and donor identification records and traceability.
- Led NanoType HLA assay validation by testing workflow steps, reviewing results, documenting troubleshooting actions, and training colleagues on validated process to support compliance and accuracy.
- Identified and escalated donor-specimen discrepancy that confirmed donor center sent wrong sample, preventing inaccurate testing and reporting.
- Managed quality control activities, proficiency testing, discrepancy investigations, and CAP/ASHI/CLIA-compliant documentation.
- Investigated LIS interface and result-transmission issues, documented findings for IT and vendor support, participated in software upgrades and validation testing, and verified resolutions to improve system reliability.
- Revised SOPs and created worksheets and troubleshooting guides; trained five new employees and served as resource for system and workflow questions to support onboarding and strengthen team knowledge.
Clinical Laboratory Scientist II, Generalist at Arkansas Children's Hospital (2022-01 – 2024-05)
- Rotated independently across hematology, chemistry, coagulation, urinalysis, and blood bank during high-volume weekend shifts, balancing competing priorities and complex testing.
- Used Epic Beaker across the specimen-to-result workflow, including receipt, order review and entry, result entry and verification, reporting, and troubleshooting.
- Operated and troubleshot Sysmex, CellaVision, Siemens Atellica Solution, ACL TOP, PFA-100, Beckman Coulter Iris, SCC SoftBank, and ORTHO VISION systems to ensure accurate and timely test results.
- Investigated and resolved analyzer, quality-control, order, interface, and result issues before release, escalating system problems to leadership, IT, or vendor support as necessary.
- Conducted proficiency testing, documented quality activities, communicated critical results, and maintained accurate records to ensure compliance in a regulated pediatric environment.
- Worked full-time at UAMS before shifting to PRN status to enhance flexibility.
