Howrah Alanoon

Healthcare operations professional with 5+ years of experience across gastroenterology, pediatrics, and endocrinology. Proven background in medical office management, patient coordination, insurance verification, immunization management, medical records, clinical support, biopsy assistance, and ABI testing. Trusted to manage day-to-day clinic operations, support providers and staff, maintain accurate documentation, and deliver professional, patient-centered service in fast-paced settings.

Clinic Manager - Advanced Digestive Care

(2025-09 - 2026-10)

• Directed day-to-day administrative and clinical office operations, supporting efficient patient flow and a high standard of service.
• Coordinated staff workflows, scheduling, patient communication, documentation, and operational priorities in a specialty-care setting.
• Performed and supported insurance verification and eligibility processes to help ensure accurate patient coverage information.
• Maintained accurate medical records and supported timely completion of charts and clinical documentation.
• Partnered with physicians and clinical staff to resolve operational issues and keep patient care moving efficiently.
• Handled patient concerns professionally while maintaining confidentiality, organization, and a patient-centered approach.
• Departure: Position ended following clinic relocation.

Office Manager - Dearborn Pediatrics

(2023-12 - 2025-05)

• Managed daily pediatric office operations while coordinating administrative and clinical workflows for a busy practice.
• Oversaw vaccine-related operations, including inventory, administration, documentation, and maintenance of immunization records.
• Managed Michigan immunization registry (MIIC) responsibilities and ensured vaccine records were accurately maintained.
• Performed insurance verification and eligibility checks to support accurate patient registration and billing workflows.
• Maintained and reviewed patient charts, ensuring documentation was complete, organized, and up to date.
• Worked closely with providers and clinical staff to coordinate patient care, scheduling, and office priorities.
• Communicated directly with patients and families regarding appointments, insurance, records, and office processes.
• Departure: Relocated from the Dearborn Heights area.

Biopsy Assistant / Clinical Support - Metro Detroit Endocrinology

(2021-02 - 2023-10)

• Provided hands-on clinical support during biopsy procedures, preparing patients, rooms, and supplies and assisting physicians throughout procedures.
• Administered vaccines in accordance with clinical protocols and maintained appropriate documentation.
• Independently managed the ABI (Ankle-Brachial Index) department, overseeing testing workflow and patient coordination.
• Prepared patients for diagnostic testing and procedures while providing clear, compassionate explanations and support.
• Supported patient intake, clinical documentation, room preparation, and efficient daily clinic flow.
• Collaborated with physicians, nurses, and clinical staff in a fast-paced specialty-care environment.
• Departure: Left to pursue education.

Nursing Student / Clinical Observation - Henry Ford Health

(2018 - 2020)

• Participated in hospital rounding, clinical observation, and shadowing experiences within a multidisciplinary healthcare environment.
• Developed foundational exposure to patient care, clinical workflows, documentation, patient safety, and professional healthcare communication.

Nursing Program Coursework (2018 - 2020)