Aviation Training & Compliance Manager - Northern Air Cargo
(2021-04 - 2025-12)
- Supported SMS initiatives by overseeing learning and development programs with accurate training records, regulatory alignment, and proactive compliance monitoring across Part 121 flight operations.
- Identified scheduling and compliance risks early through operational performance analysis, reducing training cancellations by 15% and enhancing fatigue risk mitigation.
- Maintained audit-ready records and documentation, contributing to successful outcomes in both internal and external FAA-related audits.
- Partnered with Flight Operations, Safety, and Crew Scheduling to ensure alignment with FAA regulatory requirements and safety protocols.
- Streamlined documentation control workflows, improving processing time and traceability by 30% - reducing exposure to compliance gaps.
- Coordinated 160+ monthly pilot training events, proactively managing compliance risks across a high-volume Part 121 training environment.
- Assisted with onboarding and tracking of training progression, reducing time to proficiency by 40% while maintaining regulatory standards.
- Developed and managed a comprehensive training calendar and capacity plan, aligning program schedules with operational priorities and resource availability.
- Designed and implemented continuous learning programs for front-line crews, improving training completion rates and compliance proficiency.
Flight Tracker / Operations Coordinator - Menzies Aviation
(2019-04 - 2020-03)
- Supported daily flight operations by coordinating dispatch activities, verifying operational documentation, and ensuring compliance with passenger and flight regulations during high-volume airport operations.
- Coordinated turnaround operations for 300+ passenger flights, ensuring safety, schedule adherence, and customer service commitments.
- Served as coordination point between pilots, ground handlers, and operations leadership.
Executive Assistant - Cigton Construction Corp.
(2018-02 - 2019-04)
- Provided executive-level administrative and operational support, managing schedules, documentation, and stakeholder communication to keep projects and office operations running efficiently.
- Managed executive calendars, coordinated meetings, and handled confidential correspondence, ensuring smooth communication between leadership, vendors, and clients.
Crew Scheduler - World Atlantic Airlines
(2016-04 - 2018-02)
- Coordinated crew schedules ensuring compliance with FAA duty and rest regulations during routine and irregular operations.
- Achieved 100% compliance and reduced scheduling discrepancies by 20% through proactive coordination with Flight Ops and Maintenance.
- Completed formal training in Crew Scheduler Level 1 and Level 2 duty limitation and rest regulations.