Irene

Responsible for registering patients for outpatient and testing procedures. Duties include verifying patient information, answering phones, scheduling appointments for Family Practice, collect and record all copays and payments. Keep all medical records organized and up to date in the EMR system.

Urgent Care Admission Clerk - Mountain View Hospital - Idaho Falls, Idaho

(2026-04)

Responsible for registering patients for outpatient and testing procedures. Duties include verifying patient information, answering phones, scheduling appointments for Family Practice, collect and record all copays and payments. Keep all medical records organized and up to date in the EMR system.

Medical Office Specialist - HCA Healthcare - Idaho Falls, Idaho

(2024-10 - 2026-04)

Manage all front office functions, including check-in/check-out patients, scheduling, insurance verification, answering phones. Prepare patient charts for appointments. Manage filing and retrieving medical records and patient information. Collect and record copays.

Teller On-Call - KeyBank - Idaho Falls, Idaho

(2018-03 - 2024-09)

Provide excellent client service. Accept and accurately process all financial transactions. Maintain responsibility for cash drawer and follow proper balancing procedures. Identify and resolve client servicing issues. Ensure compliance with security and audit procedures. Help create and establish business relationship between banker and client. Adhere to all applicable policies and procedures.

Logistics Team Member/Back-Up Cashier - Target - Idaho Falls, Idaho

(2016-10 - 2017-12)

Responsible for unloading, moving and stocking freight in all departments with efficiency and precision. Deliver exceptional guest service by prioritizing the guest’s needs.

Accounts Receivable Clerk - ServiceMaster, Restore - Idaho Falls, Idaho

(2013-12 - 2015-05)

Manage customer accounts through QuickBooks. Negotiate payment programs with delinquent customers. Identify accounts requiring collection agency or legal action and coordinate collections with third party contractors.

Receptionist/Biller - Nelson Chiropractic Clinic - Blackfoot, Idaho

(2013-04 - 2013-12)

Schedule appointments for new and existing patients. Answer phones in a courteous and professional manner. Code medical records for billing. Manage accounts receivable and process insurance payments. Order supplies, monthly statistical reports and balance daily ledger.

Front Desk Receptionist - Bingham Memorial Hospital - Blackfoot, Idaho

(2009-01 - 2012-02)

Provide high quality customer service. Schedule appointments for new and existing patients. Answer phone for multiple physicians. Preauthorize surgeries and coordinate surgery schedule for physicians. Establish and maintain filing system for active and inactive medical records. Take payments and copayments. Balance daily cash drawer.

Medical Records Technician - Bingham Memorial Hospital - Blackfoot, Idaho

(1998-03 - 2009-01)

Assemble and analyze discharged patient’s medical records. Retrieve and release medical records. Provide information to the Medical Staff Coordinator on physician delinquencies. Duties also include customer service, answering phones and preparing records for scanning.

Hospital Unit Clerk Certificate - Lewis and Clark Community College

Medical Terminology, Anatomy and Physiology