Pharmacy Technician at AHF Pharmacy (2025-03 – 2026-07)
- Processed prescription data entry, processing transactions accurately, and prior authorizations to support timely medication access.
- Coordinated inbound and outbound patient calls, scheduled appointments, and provided medication-related support.
- Prepared and shipped medications while ensuring accurate processing and timely delivery.
- Cash register/customer payments
Purchasing Technician at Forum Extended Care Services (2024-04 – 2025-01)
- Accurately processed customer transactions, verified information, and maintained detailed records while adhering to established policies and procedures.
- Maintained accurate inventory and documentation records, identified discrepancies, and supported reconciliation efforts.
- Managed ordering processes, tracked resources, and ensured availability of necessary materials to support daily operations.
- Handled high-volume phone inquiries, communicated effectively with customers and team members, and provided timely solutions.
Medication Adherence Specialist 3 at Oak Street Health (2022-07 – 2024-04)
- Conducted 50–80 outbound patient care calls per shift
- Trained and on-boarded new employees
- Handled inbound patient and provider calls
- Coordinated with doctors offices on prescription issues
- Obtained and documented medication histories
Purchasing Technician at Ascension Saint Joseph-Chicago (2021-05 – 2022-06)
- Managed purchasing, inventory tracking, and record-keeping processes while maintaining accuracy and attention to detail.
- Performed regular audits and reconciliations to identify discrepancies and ensure compliance with company standards.
- Maintained accurate documentation and utilized multiple systems to track information and support operational needs.
- Adapted to various responsibilities and collaborated with team members to improve workflow and provide efficient customer support.
Pharmacy Technician at Ascension Saint Mary-Chicago (2019-10 – 2021-05)
- Prepared and distributed medications using Pyxis automated dispensing systems to patient care units.
- Compound sterile and IV medications using aseptic techniques and established pharmacy protocols.
- Maintained accurate compliance documentation and records to support regulatory standards and safe pharmacy operations.
Pharmacy Technician at Allcare Discount Pharmacy (2017-07 – 2018-08)
- Filled prescriptions and processed insurance claims using pharmacy dispensing and POS systems.
- Received, verified, and stocked medication orders while maintaining accurate inventory and pharmacy workflow.
- Handled inbound patient calls and provided customer service in a fast-paced retail pharmacy environment.
Pharmacy Technician at GenRx Pharmacy (2014-10 – 2016-10)
- Accurately processed customer transactions and maintained detailed records while meeting service and operational standards.
- Reviewed and verified customer information, processed account-related documentation, and ensured data accuracy across multiple systems.
- Delivered professional customer service through phone and in-person interactions by identifying needs, answering questions, and providing solutions.
- Fill medication orders
