Isai Javier

Versatile logistics and operations professional with a background in air and maritime freight forwarding, warehouse management, and corporate client management. Experienced in cargo documentation, customs coordination, RFID inventory systems, supplier relations, and driving operational efficiency across fast-paced, technology-driven environments.

Billing & Operations Manager at Auto Aire Lugo (2019 – 2022)

• Managed billing and invoicing for all client accounts in an auto A/C repair and installation shop.
• Handled customer complaints and inquiries, ensuring prompt resolution and follow-up.
• Oversaw front-desk operations in a fast-paced environment, managing high call and walk-in volumes.
• Managed corporate accounts, coordinating fleet A/C repair and installation contracts for company vehicles.
• Closed repair service deals and negotiated contracts with corporate clients.
• Managed supplier relationships, ensuring parts availability and cost-effective purchasing.

Cargo & Freight Operations Manager at Dominican Republic Couriers (2023 – 2026)

• Coordinated air cargo shipments on the Miami–DR corridor with airlines, brokers, and clients.
• Prepared AWBs, invoices, and export/import documentation ensuring full compliance.
• Confirmed bookings, space availability, and special handling with airline cargo departments.
• Resolved shipment inquiries, delays, and claims in Spanish and English.
• Monitored cargo tracking and communicated updates to clients and DR partners.

Warehouse & Logistics Associate at Carpel (2026 – Present)

• Receive and organize inbound pallets from Spain containing international clothing shipments.
• Perform RCP processing on each box and run garments through RFID tunnel scanning for inventory accuracy.
• Sort and classify garments by type, ensuring correct repacking (folded or hanging) for downstream processing.
• Process outbound orders for retail locations, palletizing and categorizing shipments by destination for truck loading.
• Support warehouse order fulfillment for online purchases and store replenishment across Miami retail locations.

Lic. in Business Administration & Accounting – Pedro Enrique Ureña National University (2021 – 2023)