Isaiah Polite

AI-enabled strategy and operations leader with progressive healthcare leadership experience directing enterprise initiatives, analytical projects, and operational transformation. Uses generative AI, operational data, and stakeholder insight to accelerate analysis, develop practical solutions, strengthen performance visibility, and convert complex information into executive decisions.

Lean Six Sigma Black

Belt experienced in cross-functional change, workforce analytics, project governance, process redesign, vendor evaluation, and responsible AI-assisted decision support.

Director, Strategy & Special Projects - HighPoint Health - Sumner | Gallatin, TN

(2026-01)

Direct enterprise strategy deployment and a portfolio of high-priority transformation projects in partnership with hospital executives, clinical leaders, finance, facilities, and operational departments.

• Integrate generative AI into analytical project workflows to synthesize operational information, surface trends and risks, structure ambiguous problems, develop solution options, and accelerate executive-ready recommendations while validating outputs against source data and stakeholder expertise.
• Lead development of Laborlytics productivity reporting, staffing dashboards, sitter-utilization analytics, and unit-level operating views that translate workforce, financial, census, and service data into KPIs, variances, priorities, ownership, and corrective actions.
• Use AI-assisted research and analysis to compare technologies, equipment, vendors, pricing, capabilities, implementation requirements, and operational tradeoffs; convert findings into decision matrices, business cases, visual concepts, and leadership presentations.
• Lead the Same Day Surgery improvement program, using AI-supported concept development and structured assessment to coordinate workflow, facility design, patient experience, product selection, capital planning, and vendor recommendations across multiple stakeholder groups.
• Apply AI to strengthen project execution by developing scopes, workplans, meeting summaries, action logs, stakeholder communications, risk and decision tracking, reporting cadences, and escalation pathways; establish measures and follow-up routines that support adoption and sustained results.

Environmental Services Director - HHS / HighPoint Health - Sumner | Gallatin, TN

(2023-06 - 2025-12)

Directed environmental services strategy, financial performance, regulatory compliance, and workforce operations supporting patient safety, hospital capacity, and service excellence.

• Partnered with clinical, administrative, and facilities leaders to improve discharge cleaning and dirty-bed turnaround, strengthening patient flow and bed availability.
• Managed departmental budgets, labor performance, KPIs, and cost-control initiatives while maintaining OSHA, HAZMAT, Life Safety, and healthcare compliance standards.
• Built and led a high-performing team through leadership development, standard work, coaching, and performance accountability.

Senior Operations Supervisor - Penske Logistics - La Vergne, TN

(2022-01 - 2023-10)

Led complex logistics operations and cross-functional teams responsible for freight execution, driver coordination, customer service, workforce planning, and contract performance.

• Developed performance dashboards and standardized operating processes to improve productivity, service levels, cost visibility, and data-driven resource decisions.
• Managed improvement projects from scope through implementation, coordinating stakeholders, tracking risks and dependencies, supporting change adoption, and monitoring results.

Line-Haul Supervisor - Penske Logistics - La Vergne, TN

(2021-02 - 2022-01)

Optimized transportation workflows, routes, equipment, and labor while maintaining regulatory, safety, and service compliance.

• Strengthened operating discipline through team training, performance reporting, and standardized procedures.

Preload Supervisor - United Parcel Service (UPS) - Statesboro, GA

(2017-10 - 2021-02)

Managed high-volume distribution operations, aligning labor, workflow, safety, and resources with daily volume, service, and cost targets.

• Led cross-training and process-improvement efforts that strengthened workforce flexibility, throughput, accuracy, and accountability.

B.S. - Business Administration - Colorado State University Global (2026-12)

A.S. - Business Administration - East Georgia State College (2021-05)