Ivett Bartus

Friendly and customer-focused professional with experience in hospitality, retail, and logistics. Strong written communication and problem-solving skills, conversational English, and basic-level experience using AI tools (e.g., ChatGPT). Looking for a flexible, remote chat/customer support role.

Customer Service & Sales Representative - Flower & Gift Shop

(2023)

• Customer service, sales, and professional management of customer inquiries.
• Confident operation of the cash register and handling daily closings.
• Designing product displays and maintaining an organized, aesthetically pleasing store layout.

Waitress & Customer Service Associate - Pepita Macska Vintage Restaurant

(2019 - 2023)

• In-person and phone customer service, order taking, and accurate coordination.
• Fast, efficient, and friendly resolution of individual guest requests and complaints.
• Teamwork in a fast-paced environment with excellent stress tolerance.

Warehouse Associate, Sales Assistant & Logistics Admin - Petlogis Hungary Zrt.

(2020 - 2021)

• Supporting warehouse operations and coordinating tasks requiring high precision.
• Time management and accurate teamwork under tight deadlines.

Faculty of Economics - University of Miskolc (2018 - 2020)

Bocskai István Catholic Grammar School (2014 - 2018)