Ivette Lebron

Highly organized and detail-oriented professional with over 25 years of experience in administrative and patient support roles. Proven ability to manage patient registration, scheduling, insurance verification, and financial transactions. Expertise in leading new associates, resolving patient inquiries, and maintaining accurate records.

Adept at multitasking in high-volume environments and ensuring exceptional customer service. Seeking to leverage extensive experience to contribute to the efficient operations of your organization.

Senior Clerk - Montefiore Medical Group/Radiology - The Bronx

(2000-07)

• Greet and register patients.
• Schedule patient examinations utilizing the IDX R:\D system.
• Verify insurance eligibility and benefits through Treks and Qcare platforms.
• Collect co-payments from patients.
• Ensure accuracy and completeness of all billing and registration data.
• Serve as a liaison between insurance companies and the hospital.
• Translate documents and assist patients in completing necessary forms.
• Follow up with patients regarding missed appointments.
• Lead and train new associates on departmental procedures.
• Manage light filing duties and handle a high volume of incoming phone calls.

Front Desk Receptionist - New York Medical Group/Pediatric - The Bronx

(1992-09 - 2000-07)

• Welcome and register incoming patients.
• Triage patient needs and escort them to examination rooms.
• Record patient vital signs, including temperature, height, and weight.
• Administer prescribed medications under physician's orders.
• Schedule follow-up appointments for patients.
• Communicate abnormal laboratory results to patients.
• Conduct hearing and vision tests.
• Handle a substantial volume of phone calls.
• Perform data entry for patient records.
• File and update patient records accurately.

Bank Teller - Chemical Bank - New York

(1990 - 1992)

• Provided support by floating to various branch locations as needed.
• Reconciled and verified cash transactions accurately.
• Assisted colleagues with general administrative tasks.
• Performed basic bookkeeping and maintained financial records.
• Ensured operational functionality of banking systems.
• Prepared and secured monies for armored car transportation.
• Balanced cash drawers and individual accounts.
• Maintained a high level of customer satisfaction through efficient service.

AA - Liberal Arts - Bronx Community College (1986-09 - 1990-06)

High School Diploma, GED - A. Phillip Randolph H.S. (1980-09 - 1984-09)