Roberta Giacalone

Seeking a position in Human Resources or Health Administration where I can apply my education, experience, and skills to support organizational objectives, enhance employee engagement, and contribute to the overall success of the company.

Legal Clerk - Law Office of Melissa Betancourt - Brooklyn, NY

(2011-05 - 2015-08)

• Prepared, organized, and maintained case files related to no-fault accident claims to ensure accuracy and compliance with court and insurance requirements
• Drafted and filed legal documents such as motions, pleadings, and correspondence under attorney supervision
• Communicated with clients, insurance companies, and medical providers to gather information, schedule appointments, and follow up on claims
• Reviewed medical records, accident reports, and insurance documents to support case development
• Managed deadlines, hearings, and court filings using case management systems and scheduling tools
• Assisted attorneys in trial preparation by organizing exhibits, evidence, and witness lists

Pharmacy Technician - Geri Care Pharmacy - Brooklyn, NY

(2004-02 - 2010-12)

• Filled and prepared medication orders for nursing homes and long-term care facilities with a strong focus on accuracy and timeliness
• Packaged and labeled medications in compliance with regulatory requirements and facility protocols
• Coordinated with pharmacists and nursing staff to ensure safe delivery and administration of prescribed medications
• Ensured proper documentation and record-keeping to support and meet DEA and FDA standards
• Type 30wpm

Bachelor of Business Administration - Health Services Administration - Monroe University (2025-08)