Ivonne Quesada Castillo

Administrative and operations professional with over 3 years of experience supporting accounting, payroll, billing, and financial reporting processes.

Experience in Accounts Payable support activities, including invoice validation, reconciliations, and data management.

Advanced

Excel skills, B2 English level, and strong attention to detail, with experience handling confidential financial information in fast-paced environments.

HUMAN RESOURCES - SUPLIDORA SANTAMARÍA

(2025-11 - 2026-01)

• Managed payroll processes for 400+ employees, ensuring accuracy, compliance, and timely payments.
• Calculated settlements, deductions, and benefits, validating financial data prior to payment execution.
• Maintained accurate employee financial records and supported internal reviews and audits.

PROJECT ASSISTANT ADMINISTRATIVE & ACCOUNTING SUPPORT - SUPLIDORA SANTAMARÍA

(2024-01 - 2025-11)

Project assistant with experience in operational, administrative, and accounting support in the civil construction sector. Skilled in organization, effective communication, and multitasking under pressure, ensuring efficiency in internal process execution and follow-up.

• Supported accounting operations including purchase orders, expense tracking, and contract validation.
• Responsible for creating reports, managing purchase orders, extensions, and verifying contracts through the SICOP platform.
• Provide support to the logistics and maintenance department by coordinating work hour reports, vehicle maintenance, fuel, and expense control.
• Handle crew staff requests, manage email communication, and monitor accounts receivable.
• Prepared Excel-based financial and operational reports to support decision-making.

SALES CONSULTANT- ADMINISTRATIVE CHARGES - PASARELLA BOUTIQUE

(2018-10 - 2024-01)

• Ensuring correct customer service and sales, as well as guarantee customer satisfaction through the efficiency of the checkout.
• Managed invoicing, billing records, and database updates ensuring transaction accuracy.
• Supported administrative and financial recordkeeping functions.

ADMINISTRATIVE ASSISTANT (PROFESSIONAL PRACTICE) - ASOPRO SAN RAMÓN

(2020-07 - 2020-09)

• Reviewing and registration of documents and thus facilitate the work of the administration.
• Database management, Excel templates use, customer service within the association.
• Customer deposits reconciliation and quotes.
• Speeding up the administration tasks and thus achieving daily tasks quicker.

Business Engineering - Business Engineering - UNIVERSIDAD FIDÉLITAS (2023-01)

Cybersecurity Specialization - Cybersecurity - UNIVERSIDAD FIDÉLITAS (2022-10)

Administrative Assistant Diploma - Administration - UNIVERSIDAD TÉCNICA NACIONAL (2020-12)

English Certificate - English - DISCOVERY LANGUAGES ACADEMY