Izzah Effendi

A dedicated Business Technology Management student with a background in Human Resources and Accounting, seeking to leverage strong organizational and communication skills. Experienced in managing administrative tasks, improving operational efficiency, and designing clear communication materials for diverse audiences.

Human Resources Trainee (Industrial Training) at Permai Hotel (2026-04 – 2026-07)

• Kept employee records and panel clinic invoices 100% accurate by updating medical and training data weekly, avoiding data entry mistakes.
• Organized the hiring process by sorting new resumes by department and cleaning up 5 years of old physical files to make documents easier to find.
• Saved time on employee evaluations by creating an automated Excel appraisal table and tracking monthly training hours for staff KPIs.
• Redesigned the organizational chart using Microsoft Visio to make it clearer, more structured and easier to understand.
• Helped staff understand company rules better by turning a long HR policy manual into simple presentation slides and designing easy-to-read noticeboard posters.

Creative Designer (Part-Time) at Freelancer.com (2025-02 – 2025-07)

• Designed simple logos, posters, infographics, and presentation slides for various clients to help them communicate information clearly to their target audience.

Service Crew (Part-Time) at Ziq Bakery & Café (2024-02 – 2025-02)

• Maintained a friendly and accurate ordering process for over 50 daily customers by listening carefully and handling complaints calmly.

Café Assistant at Rollie Café (2022-03 – 2023-06)

• Assisted with basic HR admin tasks by managing weekly staff schedules and calculating monthly basic payroll data for a team of 4 employees using Excel.
• Kept daily café operations organized by coordinating tasks with staff, reducing order delays during busy hours.

Bachelor of Business Technology Management (Hons.) in Business Technology Management – UiTM Puncak Alam (2023-10)

Diploma of Accounting in Accounting – UiTM Dungun (2019-10 – 2022-02)