Jack Ngo

A creative thinker, adept in political economy and working in various changes into my career. Proficient in education and administrative research processes that involve public and private sector at Central Washington University. Skilled in customer service, making events, analysis projects, and administrative processes. Able to effectively self-manage during independent projects, as well as collaborate as part of a productive team.

Senior Banker - Bank Of America - Seattle, WA

(2022-06)

• Conducted comprehensive financial reviews for clients, resulting in more informed decision-making and better risk management.
• Performed thorough analyses on credit applications, minimizing loan default risks while adhering to regulatory compliance standards.
• Expanded client base through effective networking and referral generation, leading to increased business opportunities.
• Management Operation Analyst on charge in the financial center, guiding teammates in financial regulations and internal procedures, following the Bank of America guidelines in Solution Center.
• Increased cross-selling success by proactively identifying client needs and suggesting appropriate financial solutions.

Office Assistant - Olympic View Arena

(2015-06 - 2017-05)

• Answered and transferred calls 20-25 hours per week
• Answered basic questions
• Filed documents
• Scanned documents

Kentlake High School (2017-06) Covington, WA

AVIATION - Central Washington University (2017 - 2020)