Jackie Wells

Detail-oriented administrative and operations professional with experience in billing, data entry, shipping and receiving, inventory support, customer service, and office administration. Reliable and adaptable, with a strong record of maintaining accurate records, supporting daily operations, and managing multiple priorities in fast-paced environments.

Billing Clerk at Fleetpride (2023-08 – 2026-06)

• Prepared and processed invoices for mechanic shops serving FedEx using the EMDECS program.
• Communicated with customers to address billing questions and provide timely assistance.

Caregiver at Caregiver (2019-05 – 2023-08)

• Provided dependable childcare support while maintaining safe, structured daily routines.
• Assisted with daily needs and maintained a stable, supportive environment.

Data Entry Clerk at L & N Trucking Service (2015-08 – 2019-05)

• Entered and maintained parts department data with accuracy and consistency.
• Ordered parts for FedEx shops and supported inventory tracking to help maintain efficient operations.

Scale House Clerk at Waste Management (2007-08 – 2008-12)

• Weighed trucks entering and leaving the facility and accurately recorded tonnage information.
• Prepared reports and entered operational data using Microsoft Excel and Word.

Shipping & Receiving / Production Support at Bennett Graphics (1990-01 – 2007-01)

• Managed shipping and receiving activities for commercial printing operations and coordinated outgoing deliveries.
• Provided customer service and supported daily workflow across multiple departments.
• Supervised 3–5 employees and temporary staff to support production needs.
• Coordinated shipments with trucking companies and used FedEx, UPS, Word, and Excel to support workflow, filing, and phone coverage.
• Provided bindery support and assisted with folders, stitchers, and perfect binders.

High School Deploma