Medical Laboratory Technician at Solaris Diagnostic (2026-02 – 2026-09)
- Maintained a clean and safe work environment in the lab by following safety protocols.
- Maintained records of all laboratory activities including inventory control logs, quality assurance programs and proficiency testing records.
- Operated laboratory equipment such as centrifuges, microscopes, spectrophotometers and automated analyzers.
- Conducted routine chemical, microscopic and bacteriological analyses on blood, tissue and body fluids samples.
Laboratory Analyst at ALS USA Environmental (2023-05 – 2025-06)
- Utilized LIMS software for sample tracking, data entry, report generation.
- Maintained accurate records of all test results and provided detailed reports to management.
- Analyzed raw material samples using advanced analytical instruments including ICP-OES and QuickTrace M-7600.
- Ensured compliance with safety regulations and protocols when handling hazardous materials or chemicals in the laboratory environment.
- Created calibration curves for various instruments used in the lab environment to ensure accuracy of results.
Laboratory Assistant A6 at ALS Geochemistry (2021-09 – 2023-05)
- Compiled data from laboratory tests into detailed reports for review by supervisors and other staff members.
- Documented all laboratory activities in accordance with company standards.
- Supervised a lab staff of 4-10 for full shifts.
Data Processing Specialist at Palco Inc (2019-09 – 2020-05)
- Performed quality assurance checks on all processed data prior to delivery to clients.
- Troubleshot errors encountered during various stages of the data processing pipeline.
- Maintained detailed documentation of all processes related to data processing activities.
Data Entry Claims Processor at Conduent Business Services (2016-08 – 2019-04)
- Analyzed customer documentation for accuracy and completeness before processing claims.
- Verified insurance coverage by reviewing policies, endorsements, and other documents.
- Performed data entry to update database with new claim information.
Assistant Manager at Goodwill Industries of Kentucky (2011-04 – 2015-10)
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
- Helped oversee the daily operations of the store, managing staff and inventory.
Transaction Processing Associate at Conduent Business Services (2008-05 – 2009-05)
- Assisted in resolving complex payment disputes between customers and vendors.
- Maintained up-to-date records of all financial transactions using specialized databases.
- Developed expertise in transaction processing software, streamlining operations and increasing efficiency.
New Account Specialist at Republic Bank & Trust (2005-08 – 2008-05)
- Efficiently handled inbound calls, emails, and online chats from customers.
- Developed extensive knowledge of customer service and account management principles.
- Processed new accounts applications promptly with accuracy and attention to detail.
Stockroom Supervisor at Goody's Family Clothing (2003-02 – 2005-02)
- Coordinated efforts between departments to maximize efficiency of production processes.
- Implemented procedures to ensure accuracy of product counts in the stockroom.
- Monitored inventory levels for re-stocking purposes; placed orders as necessary to replenish supplies or equipment.
