Jacqueline Cruz

Dedicated professional with hands-on experience as a Deputy Sheriff/Detention. Skilled in emergency response, radio communication, incident documentation, and maintaining safety in high-pressure environments. Proven ability to remain calm, assess situations quickly, and make sound decisions during critical incidents. Strong understanding of law enforcement procedures, confidentiality, and interagency coordination.

Deputy Sheriff / Correctional Officer at Bexar County Sheriff's Office (2024-01 – 2025-11)

• Supervised inmates to maintain safety, order, and security within the correctional facility.
• Conducted searches, inspections, and headcount to ensure compliance with regulations.
• Responded to emergencies and disturbances using appropriate force and de-escalation techniques.
• Prepared detailed incident reports and documentation for administrative and legal review.
• Escorted inmates to court and medical appointments while maintaining secure custody.
• Collaborated with fellow officers and supervisors to ensure facility operations ran effectively.

Registered Pharmacy Technician at Walgreens (2020-01 – 2023-12)

• Assisted pharmacists in preparing and dispensing prescriptions accurately.
• Processed insurance claims and resolved billing issues.
• Maintained strict patient confidentiality under HIPAA guidelines.
• Managed inventory, expiration monitoring, and medication storage.
• Entered prescription and patient information with high accuracy.

Associate of Applied Science in Criminal Justice (Law Enforcement) – San Antonio College (2023)

High School Diploma – Memorial High School (2019)