Personal Home Caregiver - Girling Home Health Care - Houston, TX
(2024-08)
- Personal Care (ADLs): Assistance with grooming, hair styling, skin care, oral hygiene, and dressing.
- Mobility & Safety: Helping with transferring (bed to chair), walking, repositioning to prevent bedsores, and ensuring a fall-free home environment.
- Nutrition & Diet: Planning, shopping for, and preparing meals based on dietary needs or restrictions.
- Household Management: Light housekeeping, including washing dishes, changing linens, and laundry.
- Health & Medication Management: Providing medication reminders, tracking daily intake, and monitoring vital signs or physical/mental changes.
- Companionship & Emotional Support: Engaging in conversation, hobbies, and activities to reduce isolation and depression.
- Transportation & Errands: Driving to doctor appointments, pharmacy, or grocery shopping.
Cashier and Customer Service - M.D. Anderson hospital - Houston, TX
(2018-04 - 2025-06)
- Transaction Processing: Accurately operate cash registers to process cash, credit, debit, and declining balance cards.
- Customer Service: Greet customers, answer questions regarding menu items, and resolve complaints in a friendly manner.
- Cash Handling: Manage assigned cash drawer, ensuring accuracy to meet overage/shortage standards, and balance drawers at the end of shifts.
- Dining/Cafe Operations: Replenish coffee, beverages, and condiments, and keep pastry cases stocked.
- Compliance: Adhere to sanitation, safety, and ServSafe requirements.
- Cleaning: Maintain a clean and organized
Cashier/Customer Service - Krogers - Houston, TX
(2014-08 - 2018-04)
Responsible for learning and supporting a full service Murray's experience that embodies a passion for food, cheese knowledge, interactive customer service and industry leading merchandising. Create an environment of outgoing and personal cheese retailing within store environment.
- Cut, wrap, and merchandise cheese and related grocery items
- Proactive customer service
- Contribute to target sales and gross profit goals
- Follow health, safety and sanitation guidelines for all products
- Ensuring fully stocked product selection
- Standing for long periods of time
- Lifting up to 50 pounds
Customer Service Desk Associate - Wal-Mart - Houston, TX
(2008-01 - 2010-12)
Responsible for dealing with complaints and compliments from customers. Returning merchandise to shelves. Exchange and return of merchandise. Monetary refunds to customers. Balancing cash. Activating phone and gift cards. Handling request for money orders.
- Ensure proper organization of the store
- Respond to customer complaints and questions
- Adhere to safety procedures in ensuring the security of customers
- Educate and enlighten customers on products and details
- Maintain cash drawer
- Customer interaction via telephone, email and face to face
- Channel request and unresolved queries to necessary department
- Offer training to newly hired customer service associates
