Jaima Gainey

Compassionate BSN candidate and Registered Nurse with 15+ years of healthcare experience as a Certified Medical Assistant. Skilled in patient assessment, medication administration, wound care, therapeutic communication, and interdisciplinary collaboration. Proficient in Epic, NextGen, and Centricity EMR systems. Committed to delivering safe, evidence-based, patient-centered care in diverse clinical settings.

Virtual Medical Assistant at Jefferson - Remote (2024-10 – Present)

• Process and manage prior authorizations for prescription medications on behalf of 95 providers within the Jefferson Health system.
• Coordinate insurance approvals and ensure timely authorization of medications to support continuity of patient care.
• Obtain pre-certifications and insurance authorizations for diagnostic imaging studies, including CT scans, MRIs, PET scans, and other radiology procedures.
• Communicate with insurance companies, providers, clinical staff, and patients to resolve authorization issues and prevent delays in treatment.
• Maintain accurate documentation of authorization requests, approvals, denials, and appeals in the electronic medical record (EMR).
• Monitor authorization status and follow up on pending requests to ensure compliance with payer requirements and organizational policies.

Medical Assistant at Jefferson Personalized Primary Care (2021-08 – 2024-10)

• Support providers with patient assessments, vitals, injections, and phlebotomy
• Provide patient education and discharge instructions
• Document care in Epic EMR
• Coordinate labs follow-up and patient communication

Medical Assistant at Jefferson Internal Medicine (2020-10 – 2021-08)

• Assisted with intake, diagnostics, and care coordination
• Communicated lab and imaging results per provider direction
• Maintained HIPAA compliance and patient confidentiality

Medical Assistant at Mainline Healthcare (Neurology & Primary Care) (2017 – 2020-10)

• Assisted with Botox injections, wound care, and neurological procedures
• Educated patients on treatment plans and medications
• Completed EMR documentation and scheduling

Medical Assistant / Office Coordinator at Mainline Internal Medicine & Geriatrics (2009 – 2017)

• Supervised staff onboarding and training
• Managed billing, coding, and charge entry
• Oversaw inventory and clinical supplies
• Ensured OSHA and HIPAA compliance

Community Health Student Nurse Volunteer at Face to Face — Germantown (2026-03 – Present)

• Provided outreach care to underserved and homeless populations
• Assisted with health screenings and basic assessments
• Supported meal service and resource navigation
• Promoted dignity, health equity, and access to community services

Bachelor of Science in Nursing (BSN) in Nursing – La Salle University (2023 – 2026-08)

Nursing Prerequisites – Community College of Philadelphia (2019 – 2022)

Associate Degree in Medical Assisting in Medical Assisting – CHI Institute/Thompson Institute (2006 – 2011)