Jake Castro
Cashier/Customer Service
Talent
Fort Lauderdale, FLMember since August 7, 2026
Customer Service
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Customer Service
About
Adaptable customer service professional with over 5 years of experience in high-volume retail and hospitality environments. Skilled in building strong customer relationships, managing fast-paced shifts, and delivering premier service. Proven ability to communicate effectively and ensure customer satisfaction in both team and independent settings.
Experience
Cashier/Customer Service - Publix - Pembroke Pines, FL
(2018-08)
- Demonstrated versatility by excelling as front service clerk, grocery clerk, and cashier over nearly four years at Publix
- Provided high-quality customer service, contributing to Publix's reputation as a premier customer-focused company
Kavatender - Kavana - Davie, FL
(2023-09 - 2026-03)
- Built strong customer relationships and enhanced communication skills by engaging with guests as a Kavatender for 2.5 years
- Delivered premiere service to every customer by adapting to high-paced, busy shifts and maintaining attention to individual needs
Education
Associate's degree - Business - Broward College
High school diploma - Pembroke Pines Charter High School (2015-08 - 2019-08)
Skills
Cashier/Customer Service
