Technical Support Associate at Schneider Electric (2025-02 – Present)
- Provide frontline customer and technical support for electrical equipment and smart-home systems
- Troubleshoot product issues and deliver effective solutions
- Document case resolutions and maintain accurate service records
- Collaborate with engineering teams to resolve complex technical concerns
- Maintain high customer satisfaction ratings through efficient service
Food Runner at Union Draft House (2023-07 – 2025)
- Ensured food orders were accurate and delivered promptly
- Supported servers by maintaining table needs and enhancing guest experience
- Facilitated communication between kitchen staff and front-of-house team
- Delivered fast, friendly, and efficient service in a high-volume environment
Server at Texas Roadhouse (2021-10 – 2022-02)
- Provided high-quality service to multiple tables in a fast-paced setting
- Maintained cleanliness and organization of assigned sections
- Completed side work and ensured operational readiness
- Delivered excellent guest experiences and ensured customer satisfaction
Server at Applebee's (2020-02 – 2021-06)
Worked here again from March 2022 to July 2023
- Delivered high-quality customer service in a fast-paced dining environment
- Took accurate food and beverage orders while providing menu recommendations
- Ensured timely delivery of orders and maintained attention to detail
- Managed multiple tables efficiently while maintaining a positive guest experience
- Handled cash and card transactions accurately using POS systems
- Resolved customer concerns professionally to ensure satisfaction
- Maintained cleanliness and organization of dining areas
- Collaborated with kitchen staff and team members to ensure smooth operations
