Jamar Scott

Organized and dependable scheduling and customer service professional with experience coordinating patient appointments, handling phone communication, collecting payments, and maintaining patient information in a healthcare setting. Experienced in HIPAA requirements and patient-focused service. Brings more than 10 years with H-E-B in leadership, training, warehouse coordination, safety, and high-volume operations. Known for reliability, attention to detail, communication, and organization.

PATIENT INTAKE COORDINATOR - Metro Vein Center - Remote

(2025-07 - 2026-04)

• Coordinated patient appointments and scheduling to support an efficient intake process.
• Answered incoming calls and provided professional, courteous customer service to patients.
• Communicated with patients regarding appointments, procedures, and scheduling needs.
• Collected patient deposits for ultrasound services while maintaining accuracy and professionalism.
• Handled patient information in accordance with HIPAA privacy and confidentiality requirements.
• Assisted patients with questions and scheduling needs while providing a positive customer experience.

GATE COORDINATOR / ORDER SELECTOR - H-E-B - Houston, TX

(2015-03 - 2025-07)

• Coordinated daily warehouse activities while maintaining clear communication with supervisors and team members.
• Assisted warehouse supervisors with training, coaching, mentoring, and motivating team members.
• Established clear expectations and maintained high standards for productivity, safety, and work quality.
• Worked effectively in a fast-paced, high-volume environment while meeting operational expectations and deadlines.
• Maintained organized work areas and proactively addressed potential safety hazards.
• Handled high-value shipments with zero instances of damaged goods.
• Demonstrated reliability, teamwork, leadership, and strong attention to detail throughout a 10-year career with H-E-B.

Education - MILWAUKEE AREA TECHNICAL COLLEGE