Custodian
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15 Years experience with maintaining residential properties. I have acquired experience with dealing with the public, which enhanced my ability to solve problems on the fly, as well as displaying leadership skills. I use my skill sets obtained over the years while working to perform the needs of the building and residents.
Custodian at Villanova University (2022-07 – Present)
My daily duties are to clean all my buildings, classrooms, stairways, hallways and elevators as well as restrooms to assure that the university is presentable for students when they come in the next morning for class. I also assist in completing work orders when needed for example, any floor work assignments that must be completed.
Tax Specialist at H&R block (2024-11 – 2025-02)
Primary role was to assist a diverse clientele with their federal and state tax filings. I engaged in thorough consultations to collect and analyze financial documents, ensuring all eligible deductions and credits were applied to maximize client refunds. I provided comprehensive customer service, addressing inquiries, and guiding clients through the filing process.
My work involved leveraging professional tax preparation software to accurately and efficiently complete tax returns while maintaining a high standard of confidentiality and professional integrity.
Maintenance Technician at Asset Living (2020-03 – 2022-07)
My duties at this establishment included performing building repairs, cleaning facilities, troubleshooting any residential electrical and fixing plumbing problems that may have happened in the establishment's two buildings.
Assist craft worker at Choice Quality Homes (2018-02 – 2020-03)
My everyday duties were to perform clean-ups in all the building's apartments, Loading or unloading construction materials, Helping the equipment operators, carpenters, and other skilled laborers when necessary. I also provided day to day support with general repairs, mechanical issues, electrical problems, and plumbing problems. I even was in charge of cutting keys and replacing locks throughout all apartment buildings.
Internet Fulfillment/Customer Service at Boscov's (2017-06 – 2018-02)
My responsibilities were to help with shipping and packing disbursement, making package labels and working with my team to make sure the packages went in the right place and out to the correct customer. I also helped with folding and organizing clothing accordingly.
Maintenance Assistant at Campus Apartment (2013-06 – 2015-11)
I was given many tasks to complete throughout the day such as performing Minor repairs, cleaning facilities, repairing equipment, completing maintenance reports and troubleshooting any residential electrical and plumbing problems.
Certification in Cyber Security – Villanova University (2024)
Diploma – Mercy vocational high school (2015)
Diploma in H.V.A.C and Plumbing – PennCo Tech (2017)